Xerox CentreWare Tivoli User Guide

Xerox CentreWare for Tivoli Software manual cover

Pages 34

Year 2009

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Xerox CentreWare for Tivoli Software Specification

Xerox CentreWare for Tivoli is an advanced network management software solution designed to seamlessly integrate with IBM Tivoli NetView and Tivoli Enterprise Console environments. This software provides comprehensive support for managing Xerox printers and multifunction devices, enhancing the capabilities of existing network management tools. It facilitates the discovery and monitoring of networked Xerox devices, enabling IT administrators to efficiently manage and troubleshoot devices within a centralized framework.

The software features robust device discovery and status monitoring capabilities, allowing for real-time device status updates, alerts, and comprehensive reporting. It supports SNMP-based communication to ensure efficient data retrieval and status monitoring. Xerox CentreWare for Tivoli offers a user-friendly interface that integrates smoothly with the Tivoli NetView environment, providing graphical representations of device status and network topology.

The application also enables proactive management through customizable alerts and notifications, which help in minimizing downtime and improving device availability. Administrators can configure and receive alerts based on specific device conditions, ensuring prompt attention to potential issues. Additionally, it supports the grouping of devices, simplifying the management of large networks by categorizing devices based on location or function.

Xerox CentreWare for Tivoli is compatible with a wide range of Xerox products, ensuring versatility and scalability to meet diverse enterprise needs. It is designed to support the latest Xerox printer management protocols and technologies, ensuring future-proof integration. With its robust functionality, the software optimizes device performance, reduces administrative overhead, and enhances the overall efficiency of networked printing environments. This integration ensures that enterprises can maintain high levels of productivity while effectively managing their printing infrastructure.

Xerox CentreWare for Tivoli Software F.A.Q.

How can I install Xerox CentreWare for Tivoli on my system?

To install Xerox CentreWare for Tivoli, first ensure that your system meets the prerequisite requirements, including compatible versions of Tivoli software. Download the installation package from the Xerox support site, and follow the detailed installation guide provided in the documentation.

What should I do if Xerox CentreWare for Tivoli is not detecting my printer?

If your printer is not being detected, ensure that it is properly connected to the network and powered on. Check the network settings to confirm the printer is on the same subnet as your Tivoli server. Verify that the necessary SNMP settings are configured correctly on the printer.

How can I configure alerts for printer errors in Xerox CentreWare for Tivoli?

To configure alerts, navigate to the alert settings within the CentreWare interface. From there, define the error conditions you wish to monitor and specify the notification method, such as email or SNMP traps, to ensure timely alerts.

What is the procedure to update Xerox CentreWare for Tivoli to the latest version?

To update Xerox CentreWare for Tivoli, first backup your current configuration. Then, download the latest update from the Xerox website. Follow the upgrade instructions provided in the release notes to ensure a smooth transition to the new version.

How can I generate usage reports for printers using Xerox CentreWare for Tivoli?

Usage reports can be generated by accessing the reporting module within CentreWare. Select the printers you wish to report on, choose the desired parameters and time frame, and export the report in your preferred format, such as PDF or CSV.

How do I troubleshoot connectivity issues between Xerox CentreWare for Tivoli and my printers?

Check the network cables and connections to ensure they are secure. Verify that both the Tivoli server and printers are on the same network and subnet. Use network diagnostic tools to test connectivity and resolve any firewall or port blocking issues.

What steps should be taken to perform regular maintenance on Xerox CentreWare for Tivoli?

Regular maintenance includes updating the software to the latest version, reviewing and optimizing configuration settings, backing up the current configuration, and monitoring system logs for any unusual activity or errors.

Can Xerox CentreWare for Tivoli integrate with other management systems?

Yes, Xerox CentreWare for Tivoli can integrate with other management systems through APIs and compatible plugins, allowing for a unified management interface and enhanced functionality across different platforms.

What are the best practices for securing Xerox CentreWare for Tivoli?

Implement strong user authentication measures, regularly update the software to patch vulnerabilities, configure network security settings such as firewalls, and regularly review security logs for any suspicious activities.

How can I set up role-based access in Xerox CentreWare for Tivoli?

To set up role-based access, go to the user management section in CentreWare. Define roles with specific permissions, and then assign users to these roles based on their job functions to ensure they have the appropriate access level.