Xerox CentreWare Microsoft Operations Manager User Guide

Xerox CentreWare for Microsoft Operations Manager Software manual cover
Pages 33
Year 2006
Language(s)
English en

Xerox CentreWare for Microsoft Operations Manager Software Specification

Xerox CentreWare for Microsoft Operations Manager Software is a robust management solution designed to integrate seamlessly with Microsoft Operations Manager (MOM). This software provides comprehensive monitoring and management capabilities for Xerox network printers and multifunction devices within an enterprise environment. It leverages the MOM infrastructure to deliver real-time status updates, alerts, and detailed diagnostic information, helping IT administrators maintain optimal device performance and uptime.

The software supports automatic discovery of Xerox devices within the network, significantly simplifying the setup process. Once configured, it continuously monitors key device metrics such as toner levels, paper supplies, and device status. In the event of a fault or low supply, it generates alerts that can be customized based on severity, ensuring timely intervention and reducing downtime.

CentreWare integrates advanced reporting features, allowing administrators to generate detailed reports on device usage, performance, and status. This data-driven approach aids in proactive maintenance and strategic planning, optimizing the fleet management process. The software is designed to be scalable, easily accommodating a growing number of devices without compromising performance.

Security is a critical aspect of CentreWare, with robust features ensuring that sensitive data remains protected. The software supports secure communication protocols and adheres to enterprise security policies, safeguarding information across the network.

Xerox CentreWare for Microsoft Operations Manager is compatible with a wide range of Xerox devices and supports various Windows server environments. Its intuitive interface, combined with powerful backend capabilities, enhances operational efficiency and provides IT departments with the tools necessary to manage their printing infrastructure effectively. By integrating with Microsoft Operations Manager, CentreWare delivers a unified and streamlined approach to device management, aligning with modern IT management practices.

Xerox CentreWare for Microsoft Operations Manager Software F.A.Q.

What is Xerox CentreWare for Microsoft Operations Manager used for?

Xerox CentreWare for Microsoft Operations Manager (MOM) is used for monitoring and managing Xerox printers and multifunction devices within a network. It provides proactive alerts, status updates, and critical information to ensure devices are functioning optimally.

How do I install Xerox CentreWare for Microsoft Operations Manager?

To install Xerox CentreWare for MOM, download the installation package from the Xerox website, run the installer, and follow the on-screen instructions. You will need administrative privileges on the server where MOM is installed.

What should I do if Xerox CentreWare is not detecting my printers?

Ensure that the printers are properly connected to the network and that SNMP is enabled. Verify network settings and check if the MOM server can communicate with the printers. Restarting the MOM service may also help.

Can Xerox CentreWare for MOM be used to monitor non-Xerox devices?

Xerox CentreWare for MOM is specifically designed for Xerox devices. While it may detect some SNMP-compliant non-Xerox devices, its monitoring capabilities and features are optimized for Xerox products.

How can I update Xerox CentreWare for Microsoft Operations Manager to the latest version?

Check for updates on the Xerox support website. Download the latest version and follow the upgrade instructions provided. Ensure you back up your current configuration before performing an upgrade.

What kind of alerts can I configure in Xerox CentreWare for MOM?

You can configure alerts for various events such as paper jams, low toner, device offline, and maintenance requirements. These alerts can be customized to notify specific users or administrators via email or other notification systems.

How do I troubleshoot connectivity issues between Xerox CentreWare and my printers?

Verify network connections, check firewall settings, and ensure SNMP is enabled on your printers. Use network diagnostic tools to test connectivity, and consult the Xerox CentreWare logs for detailed error messages.

What maintenance tasks are recommended for optimal performance of Xerox CentreWare for MOM?

Regularly update the software, review and clear old alerts, back up configurations, and ensure the MOM server has sufficient resources. Periodically check for firmware updates for your printers as well.

Can I integrate Xerox CentreWare for MOM with other IT management tools?

Xerox CentreWare for MOM can be integrated with other IT management tools that support SNMP or provide APIs for enhanced monitoring and management capabilities. Check the documentation for compatibility and integration guidelines.

How can I customize the reports generated by Xerox CentreWare for MOM?

Use the reporting features within MOM to create customized reports. You can select specific devices, time ranges, and data points to include in your reports. Export options are available for further analysis.