Synology VS360HD v2 User's Guide

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Synology VS360HD Specification

The Synology VS360HD is a high-definition visual station designed for seamless surveillance management in conjunction with Synology's Surveillance Station. It is engineered to provide a reliable and efficient solution for monitoring video feeds without the need for a dedicated PC. This compact device supports up to 36 channels of simultaneous high-definition video streaming, making it ideal for large-scale surveillance systems.

The VS360HD is equipped with dual HDMI ports, allowing users to display live feeds across multiple monitors, enhancing situational awareness. It supports resolutions up to 1080p, ensuring clear and detailed video output. The device is powered by a dedicated hardware decoder capable of handling H.264, MPEG-4, and MJPEG video formats, providing flexibility and compatibility with a wide range of IP cameras.

Connectivity options include three USB ports, enabling the connection of peripherals such as a mouse, keyboard, or USB storage device for streamlined navigation and video playback. The VS360HD is fanless, promoting silent operation and reducing maintenance needs, which is particularly beneficial in noise-sensitive environments.

The device integrates seamlessly with the Synology Surveillance Station, offering intuitive management features such as live view, timeline playback, and event management. It supports PTZ (pan-tilt-zoom) controls directly from its interface, providing comprehensive control over camera operations.

The Synology VS360HD is designed for ease of use, featuring a simple setup process and a user-friendly interface. It is an ideal solution for businesses and organizations seeking a robust, efficient, and scalable surveillance management system without the need for extensive hardware infrastructure. Its low power consumption further enhances its appeal as an environmentally friendly option.

Synology VS360HD F.A.Q.

How do I connect the Synology VS360HD to my network?

To connect the Synology VS360HD to your network, use an Ethernet cable to connect the device to your router or switch. Ensure the network has DHCP enabled so the VS360HD can obtain an IP address automatically.

What should I do if the VS360HD does not display video from my IP cameras?

First, ensure that the IP cameras are correctly added and configured in the Synology Surveillance Station. Check the compatibility list to confirm that your cameras are supported. Verify network connectivity between the VS360HD and the cameras.

How can I reset the Synology VS360HD to factory settings?

To reset the VS360HD to factory settings, press and hold the reset button located on the back of the device for about 4 seconds until you hear a beep. This will restore the default settings.

What is the maximum number of cameras that can be viewed simultaneously on the VS360HD?

The Synology VS360HD can display up to 36 channels simultaneously, allowing you to monitor multiple camera feeds at once.

How do I update the firmware on the VS360HD?

To update the firmware, download the latest firmware from the Synology website. Access the VS360HD's interface via a web browser, navigate to the Update section, and upload the downloaded firmware file. Follow the on-screen instructions to complete the update.

Can I use the VS360HD without a Synology NAS?

Yes, the VS360HD can function as a standalone device to view live feeds from IP cameras. However, for recording and advanced management features, integration with a Synology NAS running Surveillance Station is recommended.

What should I do if the VS360HD is not powering on?

Check the power adapter and ensure it is properly connected to both the VS360HD and a working power outlet. If the device still doesn't power on, try using a different power adapter or outlet.

How do I configure dual monitors with the VS360HD?

Connect each monitor to one of the HDMI ports on the VS360HD. In the device settings, navigate to the Display tab and configure the output settings for dual monitors, allowing you to extend or duplicate the display.

Can the VS360HD support 4K video output?

Yes, the Synology VS360HD supports 4K video output, enabling high-resolution monitoring of your camera feeds. Ensure that your monitors and cables support 4K resolution as well.

How can I improve the performance of my VS360HD?

To enhance performance, ensure that the VS360HD is running the latest firmware. Optimize your network to reduce latency, and make sure your cameras' settings are configured for efficient streaming. Consider reducing the number of simultaneous live feeds if necessary.