Contents

Help Guide NW-E393/E394/E395
Table Of Contents
- TOC-2
- TOC-3
- TOC-4
- TOC-5
- TOC-6
Getting Started
- Customer Registration Website
  - Customer registration website
- Before Use
  - Before first use
  - Walkman instruction manuals
  - How to use the operating explanations
- Enjoying Using Your Walkman
  - 3 steps to listening to music
  - Various ways to enjoy using your Walkman
- Parts and Controls
  - Parts and controls
- Power/Charging
  - Turning the power on
  - Turning the power off
  - Using the HOLD switch
  - Charging the battery
  - Extending the battery life
  - Notes on charging the battery
- Initial Settings
  - Selecting the display language
Basic Operations
- Home Menu/Option Menu
  - Home menu
  - How to use the Home menu
  - How to use the option menu
  - List of icons displayed in the information area
- Connecting Your Walkman to Your Computer
  - Connecting to a computer
  - Notes on connecting your Walkman to a computer
- Initializing/Updating
  - Restarting your Walkman
  - Resetting to the factory settings
  - Formatting memory
  - Updating the system software of your Walkman
  - Displaying your Walkman information
Transferring/Deleting Content
- Operation Flow for Transferring Content to Your Walkman
  - Preparing content using a Windows computer
  - Preparing content using a Mac computer
- Installing Music Center for PC
  - About Music Center for PC
  - Installing Music Center for PC
- Installing Content Transfer
  - About Content Transfer
  - Installing Content Transfer
- Importing Content to the Software
  - Importing and transferring content from media using Music Center for PC
  - Importing content on your Windows computer into Music Center for PC
- Transferring Content to Your Walkman
  - Transferring content using Music Center for PC
  - Transferring content using Content Transfer
  - Transferring content using Explorer
  - Transferring content using the Finder
  - Notes for transferring content such as music from your computer
- Deleting Content from Your Walkman
  - Deleting content from your Walkman using Music Center for PC
  - Deleting content from your Walkman using Content Transfer
  - Deleting content from your Walkman using Explorer
  - Deleting content from your Walkman using the Finder
- Operating with Music Center for PC
  - Deleting content imported to Music Center for PC
Music
- Playing Music
  - Preparing music
  - Playing music
  - Browsing the music list screen
  - Volume operation (Only for countries/areas complying with European Directives)
  - Browsing the music playback screen
  - Music playback operations
  - Searching for songs
  - Playing playlist songs
  - Choosing an album from the cover art images
- Deleting Songs
  - Deleting songs
- Music Settings
  - Shuffle playback
  - Repeat playback
  - Customizing sound quality settings
  - Presetting your equalizer settings
Photos
- Viewing Photos
  - Preparing photos
  - Viewing photos
  - Browsing the photo screen
  - Operations on the photo screen
  - Browsing photos using the Slide Show function
  - Deleting photos
- Photo Settings
  - Changing the photo information display setting
  - Playing the Slide Show repeatedly
FM Radio
- Listening to FM Radio
  - Listening to FM radio
  - Browsing the FM radio screen
  - FM radio operations
  - Presetting broadcast stations automatically
  - Presetting broadcast stations manually
  - Deleting preset broadcast stations
- FM Radio Settings
  - Changing the FM radio scan sensitivity
  - Setting monaural/auto for FM radio
Settings
- Music Settings
  - Shuffle playback
  - Repeat playback
  - Customizing sound quality settings
  - Presetting your equalizer settings
- Photo Settings
  - Changing the photo information display setting
  - Playing the Slide Show repeatedly
- FM Radio Settings
  - Changing the FM radio scan sensitivity
  - Setting monaural/auto for FM radio
- Sleep Timer Settings
  - Setting the sleep timer
- Common Settings
  - Displaying your Walkman information
  - Limiting the volume
  - Setting the operation sound
  - Setting the screen off timer
  - Adjusting the screen brightness
  - Resetting to the factory settings
  - Formatting memory
- Language Settings
  - Selecting the display language
Announcement
- Precautions
  - Notes on handling your Walkman
  - Notes on headphones
  - Notes on the software
  - Maintenance of your Walkman
- Customer Support Website
  - Customer support website
Specifications
- Specifications
  - Specifications
  - Battery life
  - Maximum recordable number of songs and time (Approx.)
  - Supported formats
  - System requirements
  - Contents
Troubleshooting
- What Can I Do to Solve a Problem?
  - What can I do to solve a problem?
  - Customer support website
Q&A
- Operation
  - Your Walkman does not operate or the power does not turn on.
  - Your Walkman does not work properly.
  - Your Walkman power turns off or on automatically.
  - You want your Walkman screen to stay on longer before it turns off automatically.
  - A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine.
  - You want to back up the content such as music stored on your Walkman.
  - You want to find the product name (model name) of your Walkman.
  - An alarm (beep) is heard and the message [Check the volume level] is displayed.
- Sound
  - There is no sound.
  - Content such as music suddenly stops during playback.
  - Noise is generated.
  - Volume cannot be turned up, or the volume remains low when the playback volume is turned up.
  - Sound can only be heard from one side of the headphones.
  - Sound is interrupted or skips.
  - The sound effect settings do not seem to have any effect.
- Power
  - You cannot charge your Walkman.
  - How long is the life of the built-in rechargeable battery?
  - The rechargeable battery needs to be replaced.
  - The battery life is short.
  - How long is the standard battery duration?
  - How long does it take to charge the battery?
- Connection to a Computer
  - The computer does not recognize your Walkman.
  - Even if you use "Safely Remove Hardware" on the computer, [Connected USB. The player cannot be operated.] remains displayed on your Walkman screen.
  - You cannot install software to your computer.
  - The progress bar on the install screen does not proceed while installing the software.
  - Your Walkman is not recognized by Music Center for PC.
  - Content such as music cannot be transferred from the computer to your Walkman.
- Displaying/Playing/Deleting Content
  - You cannot play content such as music transferred to your Walkman.
  - Songs are not played back in the expected order.
  - Content such as music suddenly stops during playback.
  - Playback progresses to the next album when repeat playback is set.
  - Songs are only played within a limited range such as within one album.
  - Songs are not displayed in the order they were transferred in.
  - The content such as music is displayed repeatedly.
  - Thumbnails such as cover art are not displayed.
  - [ ] is displayed in the screen.
  - [Unknown] is displayed for the album name or artist name.
  - You cannot delete content such as music using the Walkman functions.
- FM Radio
  - You cannot hear FM radio broadcasts.
  - There is a lot of noise in an FM radio broadcast and the sound quality is poor.
- Other
  - Your Walkman gets warm.
- Message
  - Message list
How to Use
Troubleshooting

Sony NW-E395 Help Guide

Pages 295

Year 2016

Language(s)

of 295

Sony NW-E395 Specification

The Sony NW-E395 is a compact and user-friendly digital music player designed for individuals seeking quality audio on the go. It features a sleek design with a lightweight build, making it highly portable and convenient for daily use. The device is equipped with a 1.77-inch color TFT display, providing a clear and vibrant interface for navigating music libraries and settings. With 16GB of internal storage, the NW-E395 can accommodate a substantial music collection, supporting playback for MP3, WMA, AAC-LC, and Linear PCM audio formats.

The player boasts a rechargeable lithium-ion battery, offering up to 35 hours of audio playback on a single charge, making it ideal for extended use without frequent recharging. The NW-E395 includes a built-in FM radio, allowing users to enjoy their favorite radio stations alongside their personal music collection. Additionally, it features a dynamic normalizer to balance volume levels between tracks, enhancing the listening experience.

The device is compatible with Windows operating systems, facilitating seamless music transfer through drag-and-drop functionality. It also includes a variety of playback modes such as shuffle and repeat, providing flexibility in how users enjoy their music. Designed with simplicity in mind, the Sony NW-E395 ensures easy navigation with a straightforward button layout, allowing users to manage their music effortlessly. With its combination of practical features and reliable performance, the Sony NW-E395 serves as an excellent choice for music enthusiasts seeking a dedicated portable audio solution.

Sony NW-E395 F.A.Q.

How do I transfer music files to my Sony NW-E395?

To transfer music files, connect the NW-E395 to your computer using the supplied USB cable. Open the device folder on your computer, then drag and drop music files into the 'MUSIC' folder on the NW-E395.

What should I do if my NW-E395 is not recognized by the computer?

Ensure the USB cable is properly connected. Try connecting to a different USB port or restarting your computer. If the problem persists, check for driver updates on the Sony support website.

How can I reset the Sony NW-E395 to factory settings?

To reset the NW-E395 to factory settings, go to 'Settings' > 'Common Settings' > 'Reset/Format' > 'Reset All Settings'. Confirm the reset when prompted.

What audio formats are supported by the NW-E395?

The NW-E395 supports the following audio formats: MP3, WMA, AAC-LC, and Linear PCM. Ensure your music files are in these formats for compatibility.

How can I extend the battery life of my NW-E395?

To extend battery life, reduce the screen brightness, limit high volume usage, and turn off the device when not in use. Regularly charge the battery and avoid extreme temperatures.

What should I do if the NW-E395 freezes or becomes unresponsive?

If the NW-E395 freezes, perform a soft reset by pressing and holding the 'Power' button for about 8 seconds until the device restarts.

How do I update the firmware on my NW-E395?

To update the firmware, check the Sony support website for available updates. Download the update file and follow the instructions provided to install it on your device.

Can I use Bluetooth headphones with the NW-E395?

No, the Sony NW-E395 does not support Bluetooth connectivity. You will need to use wired headphones.

How do I create playlists on the NW-E395?

To create playlists, use music management software on your computer, such as Windows Media Player, to create a playlist and then sync it to the NW-E395.

What is the maximum storage capacity for the NW-E395?

The NW-E395 comes with 16GB of internal storage. There is no option for expandable storage, so ensure your music library fits within this capacity.