Contents

Help Guide NW-E393/E394/E395
Table Of Contents
- TOC-2
- TOC-3
- TOC-4
- TOC-5
- TOC-6
Getting Started
- Customer Registration Website
  - Customer registration website
- Before Use
  - Before first use
  - Walkman instruction manuals
  - How to use the operating explanations
- Enjoying Using Your Walkman
  - 3 steps to listening to music
  - Various ways to enjoy using your Walkman
- Parts and Controls
  - Parts and controls
- Power/Charging
  - Turning the power on
  - Turning the power off
  - Using the HOLD switch
  - Charging the battery
  - Extending the battery life
  - Notes on charging the battery
- Initial Settings
  - Selecting the display language
Basic Operations
- Home Menu/Option Menu
  - Home menu
  - How to use the Home menu
  - How to use the option menu
  - List of icons displayed in the information area
- Connecting Your Walkman to Your Computer
  - Connecting to a computer
  - Notes on connecting your Walkman to a computer
- Initializing/Updating
  - Restarting your Walkman
  - Resetting to the factory settings
  - Formatting memory
  - Updating the system software of your Walkman
  - Displaying your Walkman information
Transferring/Deleting Content
- Operation Flow for Transferring Content to Your Walkman
  - Preparing content using a Windows computer
  - Preparing content using a Mac computer
- Installing Music Center for PC
  - About Music Center for PC
  - Installing Music Center for PC
- Installing Content Transfer
  - About Content Transfer
  - Installing Content Transfer
- Importing Content to the Software
  - Importing and transferring content from media using Music Center for PC
  - Importing content on your Windows computer into Music Center for PC
- Transferring Content to Your Walkman
  - Transferring content using Music Center for PC
  - Transferring content using Content Transfer
  - Transferring content using Explorer
  - Transferring content using the Finder
  - Notes for transferring content such as music from your computer
- Deleting Content from Your Walkman
  - Deleting content from your Walkman using Music Center for PC
  - Deleting content from your Walkman using Content Transfer
  - Deleting content from your Walkman using Explorer
  - Deleting content from your Walkman using the Finder
- Operating with Music Center for PC
  - Deleting content imported to Music Center for PC
Music
- Playing Music
  - Preparing music
  - Playing music
  - Browsing the music list screen
  - Volume operation (Only for countries/areas complying with European Directives)
  - Browsing the music playback screen
  - Music playback operations
  - Searching for songs
  - Playing playlist songs
  - Choosing an album from the cover art images
- Deleting Songs
  - Deleting songs
- Music Settings
  - Shuffle playback
  - Repeat playback
  - Customizing sound quality settings
  - Presetting your equalizer settings
Photos
- Viewing Photos
  - Preparing photos
  - Viewing photos
  - Browsing the photo screen
  - Operations on the photo screen
  - Browsing photos using the Slide Show function
  - Deleting photos
- Photo Settings
  - Changing the photo information display setting
  - Playing the Slide Show repeatedly
FM Radio
- Listening to FM Radio
  - Listening to FM radio
  - Browsing the FM radio screen
  - FM radio operations
  - Presetting broadcast stations automatically
  - Presetting broadcast stations manually
  - Deleting preset broadcast stations
- FM Radio Settings
  - Changing the FM radio scan sensitivity
  - Setting monaural/auto for FM radio
Settings
- Music Settings
  - Shuffle playback
  - Repeat playback
  - Customizing sound quality settings
  - Presetting your equalizer settings
- Photo Settings
  - Changing the photo information display setting
  - Playing the Slide Show repeatedly
- FM Radio Settings
  - Changing the FM radio scan sensitivity
  - Setting monaural/auto for FM radio
- Sleep Timer Settings
  - Setting the sleep timer
- Common Settings
  - Displaying your Walkman information
  - Limiting the volume
  - Setting the operation sound
  - Setting the screen off timer
  - Adjusting the screen brightness
  - Resetting to the factory settings
  - Formatting memory
- Language Settings
  - Selecting the display language
Announcement
- Precautions
  - Notes on handling your Walkman
  - Notes on headphones
  - Notes on the software
  - Maintenance of your Walkman
- Customer Support Website
  - Customer support website
Specifications
- Specifications
  - Specifications
  - Battery life
  - Maximum recordable number of songs and time (Approx.)
  - Supported formats
  - System requirements
  - Contents
Troubleshooting
- What Can I Do to Solve a Problem?
  - What can I do to solve a problem?
  - Customer support website
Q&A
- Operation
  - Your Walkman does not operate or the power does not turn on.
  - Your Walkman does not work properly.
  - Your Walkman power turns off or on automatically.
  - You want your Walkman screen to stay on longer before it turns off automatically.
  - A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine.
  - You want to back up the content such as music stored on your Walkman.
  - You want to find the product name (model name) of your Walkman.
  - An alarm (beep) is heard and the message [Check the volume level] is displayed.
- Sound
  - There is no sound.
  - Content such as music suddenly stops during playback.
  - Noise is generated.
  - Volume cannot be turned up, or the volume remains low when the playback volume is turned up.
  - Sound can only be heard from one side of the headphones.
  - Sound is interrupted or skips.
  - The sound effect settings do not seem to have any effect.
- Power
  - You cannot charge your Walkman.
  - How long is the life of the built-in rechargeable battery?
  - The rechargeable battery needs to be replaced.
  - The battery life is short.
  - How long is the standard battery duration?
  - How long does it take to charge the battery?
- Connection to a Computer
  - The computer does not recognize your Walkman.
  - Even if you use "Safely Remove Hardware" on the computer, [Connected USB. The player cannot be operated.] remains displayed on your Walkman screen.
  - You cannot install software to your computer.
  - The progress bar on the install screen does not proceed while installing the software.
  - Your Walkman is not recognized by Music Center for PC.
  - Content such as music cannot be transferred from the computer to your Walkman.
- Displaying/Playing/Deleting Content
  - You cannot play content such as music transferred to your Walkman.
  - Songs are not played back in the expected order.
  - Content such as music suddenly stops during playback.
  - Playback progresses to the next album when repeat playback is set.
  - Songs are only played within a limited range such as within one album.
  - Songs are not displayed in the order they were transferred in.
  - The content such as music is displayed repeatedly.
  - Thumbnails such as cover art are not displayed.
  - [ ] is displayed in the screen.
  - [Unknown] is displayed for the album name or artist name.
  - You cannot delete content such as music using the Walkman functions.
- FM Radio
  - You cannot hear FM radio broadcasts.
  - There is a lot of noise in an FM radio broadcast and the sound quality is poor.
- Other
  - Your Walkman gets warm.
- Message
  - Message list
How to Use
Troubleshooting

Sony NW-E393 Help Guide

Pages 295

Year 2016

Language(s)

of 295

Help Guide

295 pages

Instruction Manual

2 pages

Sony NW-E393 Specification

The Sony NW-E393 is a compact digital music player designed for users seeking a high-quality audio experience in a portable format. It features a 1.77-inch TFT color display with a resolution of 128 x 160 pixels, providing clear and vibrant visuals for easy navigation through menus and playlists. The device comes with 4GB of internal storage, allowing users to store a significant amount of music files, although actual storage capacity may vary depending on file size and format.

The NW-E393 supports a range of audio formats including MP3, WMA, AAC, and Linear PCM, ensuring compatibility with most music libraries. It incorporates Sony's ClearAudio+ technology, delivering enhanced sound quality with rich bass and clear high frequencies. The inclusion of an FM tuner adds versatility, enabling users to listen to their favorite radio stations on the go.

A key feature of the NW-E393 is its long battery life, providing up to 35 hours of playback on a single charge, making it ideal for extended use during travel or daily commutes. The device is charged via a USB connection, which also facilitates easy transfer of music files from a computer. The compact design, measuring 43.5 x 92.0 x 9.1 mm and weighing approximately 39 grams, ensures it is lightweight and easy to carry.

The user interface is intuitive and user-friendly, with physical buttons for play, pause, skip, and volume control, enabling effortless operation. The Sony NW-E393 is available in various colors, allowing users to choose a style that suits their personal preference. Overall, the NW-E393 is a reliable and efficient music player, offering essential features for music enthusiasts seeking portability without compromising audio quality.

Sony NW-E393 F.A.Q.

How do I transfer music files to my Sony NW-E393?

To transfer music files, connect your Sony NW-E393 to your computer using the USB cable. Once connected, open the device's folder on your computer and drag and drop music files into the 'MUSIC' folder.

What should I do if my Sony NW-E393 is not recognized by my computer?

First, ensure that the USB cable is properly connected to both the device and the computer. Try using a different USB port or a different cable if possible. Restart both the computer and the device. If the issue persists, check if the USB drivers need updating.

How can I reset my Sony NW-E393 to factory settings?

To reset your Sony NW-E393, go to the 'Settings' menu, select 'Common Settings', then choose 'Reset/Format'. Select 'Reset All Settings' and confirm your choice to restore factory settings.

Why won't my Sony NW-E393 turn on?

Ensure the device is charged by connecting it to a power source. If it doesn't turn on after charging, try performing a reset by holding the power button for about 10 seconds. If the problem persists, it may need servicing.

Can I create playlists on my Sony NW-E393?

Yes, you can create playlists using Sony's Media Go software. After creating a playlist, transfer it to your device by dragging it into the 'MUSIC' folder on the NW-E393.

How do I improve the battery life of my Sony NW-E393?

To improve battery life, reduce the screen brightness, shorten the screen timeout duration, and avoid using the equalizer excessively. Additionally, ensure the device firmware is up to date.

What audio formats are supported by the Sony NW-E393?

The Sony NW-E393 supports several audio formats, including MP3, WMA, AAC-LC, and Linear PCM. Ensure your audio files are in one of these formats for proper playback.

How do I update the firmware on my Sony NW-E393?

To update the firmware, download the latest version from the Sony support website. Connect your device to your computer and run the firmware update program, following the on-screen instructions.

How can I delete music files from my Sony NW-E393?

Connect your Sony NW-E393 to your computer. Once recognized, open the device's folder, navigate to the 'MUSIC' folder, and delete the files you no longer want.

What should I do if my Sony NW-E393 freezes or becomes unresponsive?

If the device becomes unresponsive, try resetting it by pressing and holding the power button for about 10 seconds. This should restart the device and resolve the issue.