Sony NW-E002 Quick Start Guide

To transfer music files to your Sony NW-E002, connect the device to your computer using the supplied USB cable. Open SonicStage software, select the music files you want to transfer, and click the 'Transfer' button to send them to your device.
Ensure the USB cable is securely connected. Try using a different USB port or cable. If the issue persists, reinstall the SonicStage software and check if the device appears under 'Devices and Printers' on your computer.
To reset your Sony NW-E002, press and hold the 'POWER' button for more than 10 seconds until the device turns off and restarts. This simple reset can often resolve minor issues.
Visit the Sony support website to download the latest firmware update for the NW-E002. Connect your device to the computer, run the firmware update program, and follow the on-screen instructions to complete the update.
If your battery is draining quickly, try reducing the volume, disabling any equalizer settings, and turning off the backlight. If the problem persists, consider replacing the battery if it's several years old.
To improve sound quality, ensure your music files are of high quality. Use the equalizer settings to customize the sound to your preference. Additionally, consider using higher-quality headphones for better audio output.
The Sony NW-E002 supports MP3, WMA, and ATRAC3plus music formats. Ensure your music files are in one of these formats for them to be compatible with the device.
Connect your Sony NW-E002 to a computer, open the SonicStage software, and select 'All Playlists'. Then, delete all the playlists or select individual files to remove them from the device.
No, the Sony NW-E002 cannot be used while it is charging. The device must be disconnected from the USB cable to play music.
If you experience playback issues, ensure your files are in a supported format and not corrupted. Try restarting the device or resetting it by holding the 'POWER' button for 10 seconds. If the problem continues, re-transfer the files to the device.