Sennheiser DW Pro 2 Setup Guide

Sennheiser DW Pro 2 manual cover
Pages 21
Year 2018
Language(s)
English en

Sennheiser DW Pro 2 Specification

The Sennheiser DW Pro 2 is a premium wireless DECT headset designed for professional business environments, offering exceptional sound quality, comfort, and connectivity. It features dual-ear coverage with ultra-noise-canceling microphones, ensuring crystal-clear voice transmission by effectively eliminating ambient noise. The headset is engineered with Sennheiser's ActiveGard technology, which protects users from acoustic shock and sudden sound surges. With a wireless range of up to 180 meters in line of sight and 55 meters in a typical office setting, it provides flexibility and mobility for users moving around the office.

The DW Pro 2 delivers up to 12 hours of talk time on a single charge, supporting long workdays without interruption. Its intuitive user interface includes easy call management with answer/end, mute, and volume controls conveniently located on the headset. The device supports multiple connectivity options, seamlessly integrating with desk phones and softphones, making it an ideal solution for unified communications in modern workplaces. The headset is designed for comfort, featuring large, soft leatherette ear pads and an adjustable headband to ensure a comfortable fit during prolonged use.

A fast-charging capability allows the headset to be charged to 50% capacity in just 20 minutes. The DW Pro 2 is compatible with a wide range of telephony systems, ensuring broad interoperability. It is constructed with durable materials, ensuring reliability and longevity even in demanding environments. Overall, the Sennheiser DW Pro 2 is a robust, versatile headset that meets the needs of professionals seeking superior sound quality, comfort, and connectivity in a wireless package.

Sennheiser DW Pro 2 F.A.Q.

How do I pair my Sennheiser DW Pro 2 headset with its base station?

To pair your DW Pro 2 headset with the base station, place the headset onto the base. The LED on the base will start blinking, indicating pairing mode. Once paired, the LED will remain solid.

What should I do if my DW Pro 2 headset is not charging?

Ensure that the headset is correctly seated on the base station. Check for any debris on the charging contacts and clean them if necessary. Verify that the power cable is securely connected to the base station and the power outlet.

How can I reset my DW Pro 2 headset to factory settings?

To reset the headset, press and hold the multifunction button and the link button on the base simultaneously for about 5 seconds until the LED flashes.

What is the range of the Sennheiser DW Pro 2 headset?

The DW Pro 2 headset offers a wireless range of up to 180 meters (590 feet) in open spaces and up to 55 meters (180 feet) in typical office environments.

How do I adjust the volume on my DW Pro 2 headset?

Use the volume control on the side of the headset to increase or decrease the volume. You can also adjust the volume via the connected device's settings.

Why is there no sound coming from my DW Pro 2 headset?

Ensure that the headset is powered on and connected to the base station. Check the volume level on both the headset and the connected device. Ensure the audio output is set to the DW Pro 2 headset on your device.

Can I connect my DW Pro 2 headset to multiple devices?

The DW Pro 2 is primarily designed to connect to a single base station. However, you can switch between different devices connected to the base via USB or telephone interfaces.

What should I do if the audio quality is poor on my DW Pro 2 headset?

Ensure the headset is within range of the base station. Check for interference from other electronic devices. You can also try resetting the headset and updating the firmware.

How do I update the firmware on my DW Pro 2 headset?

Download the latest firmware from the Sennheiser website. Connect the base station to your computer via USB, then use the Sennheiser software to install the update.

Is it possible to replace the battery in the DW Pro 2 headset?

Yes, the battery in the DW Pro 2 headset is replaceable. You can order a replacement battery from Sennheiser or authorized retailers and follow the instructions in the user manual to replace it.