Samsung NZ24T4360RK User Manual

To clean the cooktop, ensure it is cool and then use a soft cloth or sponge with a mild detergent. Avoid abrasive cleaners or scouring pads as they can damage the surface.
Check if the cooktop is properly plugged in and if the circuit breaker is not tripped. Ensure that the touch controls are not locked.
To lock the controls, press and hold the lock icon or button for a few seconds until the lock indicator turns on. This prevents accidental activation.
Minor scratches are cosmetic and do not affect performance. For deeper scratches, contact Samsung customer service for advice on possible repairs.
To reset the cooktop, turn off the circuit breaker for 30 seconds, then turn it back on. This can resolve minor electronic glitches.
Use flat-bottomed cookware that covers the cooking zone. Induction-compatible cookware is necessary for optimal performance.
A buzzing noise is normal and often occurs with high-power settings. It is caused by the electromagnetic energy and is not a cause for concern.
Wipe up spills immediately with a soft cloth. Avoid letting sugary spills cool on the surface as they can be difficult to remove and may cause damage.
An "E" error code usually indicates an issue with the cooktop sensors. Try resetting the cooktop. If the problem persists, contact customer support.
Do not use aluminum foil on the cooktop, as it can melt and damage the surface. It is not recommended for induction cooktops.