Samsung NA30M9750 User Manual
![Samsung NA30M9750 Cooktop manual cover](/images/FUuOnjenWIYvcRKkZQNGcQhO/thumbs/thumb175x175.webp)
To activate the child lock feature, press and hold the 'Lock' button for three seconds. This will prevent the cooktop from being accidentally turned on or settings from being changed.
Ensure that the cooktop is properly connected to a power source. Check if the control knobs are set to the desired heat level. If the problem persists, consult the troubleshooting section of the user manual or contact Samsung support.
Use a soft cloth or sponge with mild soapy water to clean the glass surface. For stubborn stains, a specialized cooktop cleaner can be used. Avoid using abrasive pads or harsh chemicals to prevent scratches.
Use flat-bottomed cookware made of magnetic materials such as stainless steel or cast iron to ensure optimal heating performance and energy efficiency.
After a power outage, the cooktop should automatically reset. If it doesn’t, turn off the cooktop using the power switch, wait for a few minutes, and then turn it back on.
Allow the cooktop to cool completely, then use a razor scraper at a 45-degree angle to gently remove burnt-on food. Clean the area with a damp cloth and a cooktop cleaner.
Use the touch control panel to select the cooking zone, then adjust the power level by pressing the '+' or '-' buttons to set the desired heat intensity.
A clicking noise is normal and is caused by the switching of the electronic components inside the cooktop, particularly when changing power levels. If the noise is excessive, contact Samsung support.
Refer to the user manual for the specific error code explanation. Most errors can be resolved by resetting the cooktop. If the error persists, contact Samsung customer service for assistance.
Perform routine checks every few months, ensuring that all components are clean and in good working condition. Regular maintenance includes cleaning and checking for any signs of damage or wear.