Samsung Level U Pro EO-BN920CFEGUS User Manual
![Samsung Level U Pro EO-BN920CFEGUS Headphones manual cover](/images/CfWLoZbqUyREMJdXhaFFedoJ/thumbs/thumb175x175.webp)
To pair your Samsung Level U Pro headphones, ensure they are powered on, then press and hold the Bluetooth button until the indicator light flashes. On your phone, go to the Bluetooth settings, search for new devices, and select "Samsung Level U Pro" from the list.
If your headphones are not charging, first check the charging cable and port for any debris or damage. Try using a different charging cable and adapter. If the issue persists, reset the headphones by turning them off and on again.
To reset your Samsung Level U Pro headphones, turn them off, then press and hold the volume up and volume down buttons simultaneously for about 3 seconds until the indicator light flashes.
The Samsung Level U Pro headphones do not support multipoint connectivity, which means you can only connect them to one device at a time.
To clean your headphones, gently wipe them with a soft, dry cloth. Avoid using any liquids or abrasive materials. For ear tips, remove them and wash with warm soapy water, then dry completely before reattaching.
Ensure a good seal with the ear tips for optimal sound quality. You can also check the audio settings on your device and adjust the equalizer settings if available.
If there's no sound, check the volume level on both the headphones and the connected device. Ensure the headphones are properly paired and connected. Try restarting both the headphones and the device.
To update the firmware, download the Samsung Level app from the Google Play Store or Apple App Store. Connect your headphones to your device, open the app, and follow the instructions to check for and install any available updates.
The Samsung Level U Pro headphones offer up to 9 hours of playback time on a full charge. Battery life may vary depending on usage and settings.
To make phone calls, ensure your headphones are connected to your phone. Use the call button on the headphones to answer or end calls. The volume buttons can be used to adjust call volume.