Samsung Level U EO-BG920BWEBUS User Manual

Samsung Level U EO-BG920BWEBUS Headphones manual cover

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Year 2019

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Samsung Level U EO-BG920BWEBUS Headphones Specification

The Samsung Level U EO-BG920BWEBUS headphones are designed to offer a balance of comfort, sound quality, and convenience. These Bluetooth-enabled wireless headphones provide a seamless audio experience with their robust connectivity and ergonomic neckband design. The device is equipped with 12mm speaker units, delivering a rich and balanced sound profile suitable for various music genres. Featuring noise and echo reduction technology, the Level U ensures clear audio during calls, enhancing voice clarity in different environments. The headphones boast a flexible urethane joint, enabling a comfortable fit that naturally conforms to the user's neck and minimizes strain during extended use.

The Level U headphones incorporate easy-to-use control buttons for managing music playback, volume, and calls, providing intuitive and quick access to essential functions. A long-lasting battery supports up to 11 hours of talk time, 10 hours of music playback, and 500 hours of standby time, making them ideal for all-day usage. Additionally, the device supports multi-point access, allowing connection to two Bluetooth devices simultaneously, enhancing versatility for users with multiple gadgets.

Available in a stylish black color, the Samsung Level U EO-BG920BWEBUS headphones combine functionality with a sleek design. They are compatible with a wide range of Bluetooth-enabled devices, ensuring broad usage applicability. These headphones are a practical choice for users seeking a wireless audio solution with reliable performance and comfort.

Samsung Level U EO-BG920BWEBUS Headphones F.A.Q.

How do I pair my Samsung Level U headphones with a Bluetooth device?

To pair your Samsung Level U headphones, turn on the headset by pressing and holding the power button until the indicator light flashes blue and red. On your Bluetooth device, activate Bluetooth and search for "Samsung Level U". Select it from the list to pair.

What should I do if my Samsung Level U headphones won't turn on?

If your headphones won't turn on, first ensure they are charged. Connect them to a charger and check the indicator light. If the light doesn't turn on, try a different charging cable or power source. If the issue persists, reset the headphones by holding the power button for at least 10 seconds.

How can I reset my Samsung Level U headphones?

To reset your Samsung Level U headphones, turn them off and then press and hold the power button for about 10 seconds until the indicator light flashes blue and red. This indicates that the headphones have been reset and are ready to pair again.

What is the battery life of the Samsung Level U headphones and how can I maximize it?

The Samsung Level U headphones offer up to 11 hours of talk time and 10 hours of music playback. To maximize battery life, keep the volume at a moderate level, turn off the headphones when not in use, and avoid exposing them to extreme temperatures.

How can I improve the sound quality of my Samsung Level U headphones?

To improve sound quality, ensure the ear gels fit snugly in your ears. Experiment with different sizes if necessary. Additionally, check the Bluetooth connection for interference and make sure your device's audio settings are optimized for the best performance.

Why is there no sound coming from my Samsung Level U headphones?

If there is no sound, first check that the headphones are properly paired with your device. Ensure the volume is turned up and not muted on both the headphones and the device. If the issue persists, restart both the headphones and the device.

How do I clean and maintain my Samsung Level U headphones?

To clean your headphones, gently wipe the exterior with a soft, dry cloth. Avoid using water or cleaning solutions. Regularly check and clean the ear gels to ensure optimal hygiene and performance. Store the headphones in a cool, dry place when not in use.

Can I use my Samsung Level U headphones for phone calls?

Yes, the Samsung Level U headphones have a built-in microphone, allowing you to make and receive phone calls. Use the buttons on the neckband to answer, end, or reject calls.

What should I do if the Bluetooth connection is unstable?

If the Bluetooth connection is unstable, ensure that your headphones are within the effective range of your device (about 10 meters). Remove any potential sources of interference, such as other Bluetooth devices or Wi-Fi routers. Restart both the headphones and the device to refresh the connection.

How do I update the firmware on my Samsung Level U headphones?

To update the firmware, download the Samsung Level app on your smartphone. Connect your headphones to the app and follow the on-screen instructions to check for and install any available firmware updates.