Contents

English
- Warning! Important Safety Instructions
  - Internet security
- Features of Your New TV
  - Smart Hub
    - e-Manual
- Contents
- 1. Initial Setup
  - Information You Need
    - Internet Access
      - Running Initial Setup
      - Using the TV Controller
      - Using the SOURCE button to switch between video sources
- 2. The Remote Control
  - Installing batteries into the remote control
- 3. Smart Hub
- 4. The e-Manual
  - Using the buttons available on the main screen of the e-Manual
    - Accessing the associated menu screen from an e-Manual topic page
      - Accessing the associated e-Manual topic from a menu screen
      - Updating the e-Manual to the latest version
- 5. Troubleshooting and Maintenance
  - Troubleshooting
    - The TV wont turn on.
      - There is no picture/video/sound or distorted picture/video/sound from an external device.
      - The remote control does not work.
      - The cable or satellite box remote control doesnt turn the TV on or off or adjust the volume.
      - The TV cannot connect to your network or apps (for Internet compatible models only).
      - The picture quality is low.
      - The TV settings are lost after 5 minutes.
      - Weak or No Signal displayed in TV mode/cannot find channel.
      - The stand is wobbly or crooked.
      - The remote control, gestures, and/or voice does not work.
  - Getting remote support for your TV
    - How does remote support work?
  - Network troubleshooting
    - Improving your wireless signal
      - Single story
      - Multi story
      - Adding a wireless repeater
      - Reducing wireless interference
      - Intermittent Wi-Fi
      - Netflix problems
      - Smart Hub error messages
  - Eco Sensor and screen brightness
  - Still image warning
  - Caring for the TV
- 6. Specifications and Other Information
  - Specifications
    - Decreasing power consumption
    - Dimensions
  - Licenses
- 7. TV Installation
  - Mounting the TV on a wall
    - Installing the wall mount kit
    - VESA wall mount kit notes and specifications
  - Providing proper ventilation for your TV
  - Safety Precaution: Securing the TV to the wall to prevent falling
    - Preventing the TV from falling
  - Arranging the cables with the cable guide
- FCC and Warranty Information
  - Federal Communication Commission Interference Statement
    - IMPORTANT WARRANTY INFORMATION REGARDING TELEVISION FORMAT VIEWING
    - LIMITED WARRANTY TO ORIGINAL PURCHASER

Samsung J620D Series User Manual

Pages 22

Year 2020

Language(s)

of 22

User Manual

22 pages

Quick Setup Guide

2 pages

Samsung J620D Series TV Specification

The Samsung J620D Series TV offers an impressive blend of performance and smart features, tailored for a superior home entertainment experience. With a Full HD resolution of 1920x1080 pixels, the display delivers vivid colors and sharp details, enhancing the visual clarity of your favorite content. The TV is equipped with a Motion Rate of 120, ensuring smooth motion and reduced blur during fast-paced scenes, making it ideal for sports and action movies.

Powered by Samsung's advanced image processing, the J620D Series optimizes contrast, color, and detail for a lifelike viewing experience. It features built-in Wi-Fi connectivity, enabling users to access a wide array of streaming services and online content effortlessly. The Smart Hub interface provides a user-friendly platform to navigate apps, games, and media, ensuring that entertainment is always just a click away.

The audio system includes dual speakers delivering rich and immersive sound, complemented by DTS Studio Sound technology for enhanced auditory depth. Multiple HDMI and USB ports provide versatile connectivity options, allowing seamless integration with gaming consoles, Blu-ray players, and other external devices. The TV's sleek design, characterized by its slim bezels and modern aesthetic, seamlessly integrates into any living space.

Energy-efficient features reduce power consumption without compromising performance, aligning with contemporary environmental standards. The J620D Series is also compatible with various audio and video formats, offering flexible media playback options. Overall, the Samsung J620D Series TV stands out as a well-rounded choice for consumers seeking quality visuals and smart technology in a stylish package.

Samsung J620D Series TV F.A.Q.

How do I connect my Samsung J620D TV to Wi-Fi?

To connect your Samsung J620D TV to Wi-Fi, navigate to Settings > Network > Network Settings, then select Wireless. Choose your Wi-Fi network from the list and enter the password.

What should I do if my Samsung J620D TV won't turn on?

If your TV won't turn on, check that it's plugged in and the power outlet is working. Try using the power button on the TV instead of the remote. If it still doesn't turn on, unplug the TV for 30 seconds, then plug it back in.

How can I update the software on my Samsung J620D TV?

To update the software, go to Settings > Support > Software Update > Update Now. Ensure the TV is connected to the internet.

Why is the picture quality poor on my Samsung J620D TV?

Check if the source device's resolution matches the TV's resolution settings. Go to Settings > Picture > Picture Size Settings and adjust accordingly. Also, ensure cables are correctly connected.

How do I reset my Samsung J620D TV to factory settings?

To reset your TV, go to Settings > Support > Self Diagnosis > Reset. Enter your PIN, then select Yes. This will restore factory settings.

How can I enable closed captions on my Samsung J620D TV?

To enable closed captions, press the Menu button, then go to Settings > Accessibility > Caption Settings, and turn captions on.

What is the best way to clean the screen of my Samsung J620D TV?

Use a soft, lint-free cloth slightly dampened with water or a screen cleaner. Gently wipe the screen, avoiding harsh chemicals and excessive pressure.

How do I connect external speakers to my Samsung J620D TV?

Use an HDMI ARC port or an optical audio cable to connect external speakers. Ensure the TV audio output settings match your connection choice.

Why is there no sound coming from my Samsung J620D TV?

Check the volume settings and ensure the TV isn't muted. Verify that external audio devices are connected properly and the correct audio output is selected.

Can I control my Samsung J620D TV with my smartphone?

Yes, download the SmartThings app on your smartphone, connect it to the same Wi-Fi network as the TV, and follow the in-app instructions to pair the devices.