Samsung Galaxy S5 Active AT&T SM-G870ADGEATT Manual

To perform a factory reset on your Samsung Galaxy S5 Active, go to Settings > Backup and reset > Factory data reset > Reset device. Confirm the action to erase all data. Ensure all important data is backed up before proceeding.
To improve battery life, reduce screen brightness, disable unnecessary background apps, turn off Bluetooth and Wi-Fi when not in use, and enable power-saving mode from the settings.
Ensure that Wi-Fi is enabled on your phone, restart your router, and forget the network on your phone before reconnecting. If the issue persists, reset network settings under Settings > Backup and reset > Reset network settings.
To take a screenshot, press and hold the Power and Home buttons simultaneously until you hear a shutter sound or see a visual indication. The screenshot will be saved in the Gallery.
Remove any case, close unused apps, and avoid direct sunlight. If the phone continues to overheat, restart it and ensure software is updated. If problems persist, contact support.
Use Samsung Smart Switch to transfer data. Install the app on both devices, connect them via Wi-Fi or cable, and follow the on-screen instructions to complete the transfer.
Go to Settings > About device > Software update > Check for updates. If an update is available, follow the prompts to download and install it. Ensure your phone is charged and connected to Wi-Fi.
Clear cache and unnecessary files by going to Settings > Storage > Cached data. Restart your phone and disable or uninstall unused apps. Consider performing a factory reset if the issue continues.
Use the Find My Mobile service by Samsung or perform a factory reset via recovery mode by holding the Volume Up, Home, and Power buttons. Note that a factory reset will erase all data.
Check the charging cable and adapter for damage, clean the charging port, and try a different outlet. If the problem persists, try a different charger or contact support for assistance.