Samsung Galaxy Core Prime Verizon SM-G360VHAAVZW Manual
![Samsung Galaxy Core Prime Verizon SM-G360VHAAVZW Phone manual cover](/images/RvETmQXBNbVbmRsDBbBzRqwa/thumbs/thumb175x175.webp)
To perform a factory reset, go to Settings > Backup & reset > Factory data reset > Reset phone. Confirm by selecting Erase everything.
To take a screenshot, press and hold the Power and Home buttons simultaneously until you see a flash on the screen. The screenshot will be saved in the Gallery.
To improve battery life, try reducing screen brightness, disabling background apps, turning off Bluetooth and Wi-Fi when not in use, and enabling power-saving mode.
Ensure Wi-Fi is enabled on the phone, restart your router and phone, forget the network and reconnect, and check if other devices can connect to the network.
To update the software, go to Settings > About device > Software update > Check for updates. Follow the prompts to download and install any available updates.
Clear app caches, uninstall unused apps, ensure the phone software is up to date, and consider performing a factory reset if the issue persists.
Add a microSD card to expand storage. Go to Settings > Storage to adjust default storage settings and manage data.
To enable Safe Mode, turn off the phone, then turn it on while holding the Volume Down button until the device finishes booting. Safe Mode will appear in the bottom-left corner.
Check the charging cable and adapter for damage, try a different power source, clean the charging port, and ensure the battery is not overheating.
Ensure the phone's microphone is unobstructed, check signal strength, reset network settings, and consider using a headset or Wi-Fi calling if available.