Samsung Galaxy Core Prime Sprint SM-G360PHAASPR Manual

To perform a factory reset on your Samsung Galaxy Core Prime, go to Settings > Backup and Reset > Factory Data Reset. Tap on ‘Reset device’ and confirm by selecting ‘Erase everything’. Ensure you backup important data before proceeding.
To troubleshoot battery drain issues, reduce screen brightness, close unused apps running in the background, disable location services, and check for software updates. Also, consider replacing the battery if it's old.
If your device won't turn on, try charging it for at least 15 minutes before attempting to power it on. If it still doesn’t turn on, perform a soft reset by removing and reinserting the battery.
To update the software, go to Settings > About Device > Software Update > Check for Updates. Follow the on-screen instructions to download and install any available updates. Ensure your phone is connected to Wi-Fi.
To clear the cache, go to Settings > Storage > Cached Data. Tap on Cached Data and confirm to clear. This can help improve performance by freeing up storage space.
If your device is running slow, try restarting it, clearing cached data, closing unused apps, and uninstalling unnecessary apps. Also, check for software updates that might improve performance.
To take a screenshot, press and hold the Power and Home buttons simultaneously until you see a flash or hear a shutter sound. The screenshot will be saved in your Gallery app.
You can expand the storage by inserting a microSD card into the phone’s microSD card slot. The device supports up to 64GB of expandable storage.
If your device is not connecting to Wi-Fi, try restarting your phone and router, forget and reconnect to the network, make sure airplane mode is off, and check for any software updates.
To enable Developer Options, go to Settings > About Device, and tap on 'Build Number' seven times. You'll receive a notification that Developer Options are enabled, which can be accessed in the main Settings menu.