Contents

About this manual
Chapter 1. Safety information
- General safety
- Electrical safety
- Safety inspection guide
- Handling devices that are sensitive to electrostatic discharge
- Grounding requirements
- Safety notices (multilingual translations)
Chapter 2. Important service information
- Strategy for replacing FRUs
  - Strategy for replacing an M.2 solid-state drive
  - Important notice for replacing a system board
  - How to use error message
- Strategy for replacing FRUs for CTO, special-bid, and standard models
  - Product definition
  - FRU identification
Chapter 3. General checkout
- What to do first
- Checkout guide
  - Diagnosing problems
  - Quick test programs
  - UEFI diagnostic program
  - Bootable diagnostic programs
- Power system checkout
  - Checking the ac power adapter
  - Checking the battery and operational charging
  - Checking the coin-cell battery
Chapter 4. Related service information
- Recovery information
  - Recovery information for the Windows 10 operating system
- Passwords
  - Power-on password
  - Hard disk password
  - Supervisor password
  - System management password
  - How to remove the power-on password
  - How to remove the hard disk password
  - How to remove the system management password
- Power management
  - Sleep mode
  - Hibernation mode
- Symptom-to-FRU index
  - Numeric error codes
  - Error messages
  - Beep errors
  - LCD-related symptoms
  - Intermittent problems
  - Undetermined problems
Chapter 5. Special keys
Chapter 6. Locations
- Computer controls, connectors, and indicators
  - Front
  - Base
  - Left
  - Right
  - Bottom
- Locating FRUs and CRUs
  - Major FRUs
  - LCD FRUs
  - Miscellaneous parts and other FRUs
  - Connector and cable guide
- Looking up FRU information
Chapter 7. FRU replacement notices
- Service tool kit
- Screw notices
- Retaining serial numbers
  - Restoring the serial number of the system unit
  - Retaining the UUID
  - Reading or writing the ECA information
Chapter 8. Removing or replacing a FRU
- General guidelines
- Before servicing the computer
  - Removing external devices
  - Disabling the built-in battery
  - Removing the media card
- Removing a major FRU
  - 1010 Base cover assembly
  - 1020 M.2 solid-state drive
  - 1030 Wireless-LAN card
  - 1040 Memory module
  - 1050 Built-in battery
  - 1060 Thermal fan assembly
  - 1070 Speaker assembly
  - 1080 Coin-cell battery
  - 1090 Trackpad assembly
  - 1100 Smart card cable and smart card reader
  - 1110 dc-in bracket and dc-in cable
  - 1120 Keyboard subcard and keyboard-subcard cable
  - 1130 System board assembly and side USB connectors
  - 1140 Fingerprint reader assembly and fingerprint reader bracket
  - 1150 LCD unit
  - 1160 Keyboard assembly
- Removing an LCD FRU for models without a touch panel
  - 2010 LCD-bezel frame, strip cover, and ThinkShutter
  - 2020 Hinges
  - 2030 LCD panel assembly and LCD cable
  - 2040 Camera card
  - 2050 LED cable
  - 2060 WLAN antenna kit and LCD rear cover assembly
- Removing an LCD FRU for models with touch panel
  - 3010 Strip cover
  - 3020 LCD panel assembly and LCD cable
  - 3030 Hinges
  - 3040 Infrared camera card and ThinkShutter
  - 3050 Infrared LED cable
  - 3060 WLAN antenna kit and LCD rear cover assembly
Appendix A. Notices

Lenovo ThinkPad X1 Extreme Gen 2 Hardware Maintenance Manual

Lenovo ThinkPad X1 Extreme Gen 2 Laptop manual cover

Pages 115

Year 2020

Language(s)

of 115

Hardware Maintenance Manual

115 pages

User Guide

104 pages

Lenovo ThinkPad X1 Extreme Gen 2 Laptop Specification

The Lenovo ThinkPad X1 Extreme Gen 2 is a high-performance laptop designed for professionals demanding robustness and versatility. It features a 9th Gen Intel Core i7-9750H processor, providing powerful computing capabilities suitable for intensive tasks. The laptop includes up to 64GB of DDR4 RAM, ensuring smooth multitasking and efficient handling of large datasets or complex applications. Storage is ample with options for up to 1TB PCIe SSD, offering fast data access and system boot times.

The display is a 15.6-inch 4K UHD panel with Dolby Vision HDR, delivering vibrant and crisp visuals ideal for creative professionals. The NVIDIA GeForce GTX 1650 Max-Q discrete graphics card enhances graphic-intensive applications, making it suitable for video editing and other GPU-demanding tasks. The audio experience is elevated with Dolby Atmos speaker system, ensuring clear and immersive sound.

The build quality reflects Lenovo's commitment to durability, with a carbon-fiber and aluminum chassis that passes multiple military-grade certifications for reliability in various environments. Connectivity options are comprehensive, including Wi-Fi 6, Bluetooth 5.0, and ports such as Thunderbolt 3, USB 3.1, HDMI 2.0, and an SD card reader, supporting a wide range of peripherals.

Security features include a fingerprint reader, IR camera for facial recognition, and a discrete Trusted Platform Module (dTPM) to protect sensitive data. The laptop offers a respectable battery life of up to 14 hours, with Rapid Charge technology enabling quick recharging. The Lenovo ThinkPad X1 Extreme Gen 2 blends performance, durability, and security, making it a versatile choice for business professionals and content creators.

Lenovo ThinkPad X1 Extreme Gen 2 Laptop F.A.Q.

How do I perform a factory reset on the Lenovo ThinkPad X1 Extreme Gen 2?

To perform a factory reset, restart your laptop and press the F11 key during boot-up to enter the recovery environment. Follow the on-screen instructions to reset your system to factory settings.

What should I do if my ThinkPad X1 Extreme Gen 2 won't turn on?

First, ensure the battery is charged. Try a hard reset by removing the battery and AC adapter, then press and hold the power button for 30 seconds. Reconnect the power and attempt to turn the laptop on.

How can I improve the battery life of my Lenovo ThinkPad X1 Extreme Gen 2?

To improve battery life, reduce screen brightness, disable unnecessary background applications, and use battery saver mode found in Windows power settings.

What is the recommended way to clean the screen of my ThinkPad X1 Extreme Gen 2?

Use a microfiber cloth slightly dampened with water or a screen cleaner. Gently wipe the screen in a circular motion to avoid streaks.

How do I update the BIOS on the Lenovo ThinkPad X1 Extreme Gen 2?

Visit the Lenovo Support website, download the latest BIOS update for your model, and follow the provided instructions to safely update your BIOS.

Can I upgrade the RAM on my ThinkPad X1 Extreme Gen 2?

Yes, the ThinkPad X1 Extreme Gen 2 allows for RAM upgrades. Consult your user manual for instructions, and ensure you purchase compatible RAM modules.

What troubleshooting steps can I take if my ThinkPad X1 Extreme Gen 2 overheats?

Ensure that the vents are not blocked, clean any dust buildup using compressed air, and consider using a cooling pad. Also, check for software updates that may improve thermal management.

How do I connect my Lenovo ThinkPad X1 Extreme Gen 2 to an external monitor?

Use an HDMI or USB-C cable to connect your laptop to the external monitor. Then, press Windows + P to select the display mode you prefer.

What should I do if the keyboard on my ThinkPad X1 Extreme Gen 2 stops responding?

Restart your laptop to see if the issue resolves. If not, check for driver updates via the Lenovo Vantage app or Device Manager. If the problem persists, contact Lenovo Support.

How can I back up my data on the Lenovo ThinkPad X1 Extreme Gen 2?

Use Windows Backup and Restore feature, or a third-party backup solution, to back up your data to an external drive or cloud storage.