Lenovo ThinkPad USB C Gen 2 User Guide

To connect your dock, plug the USB-C connector from the dock into the USB-C port on your laptop. Ensure that the power adapter is also connected to the dock to provide power to your laptop and peripherals.
Check the connection between the dock and the monitor. Ensure the DisplayPort or HDMI cables are securely connected. Also, verify that the monitor is set to the correct input source and that the docking station's firmware is up to date.
You can update the firmware by downloading the latest firmware package from Lenovo's support website. Run the executable file and follow the on-screen instructions to complete the update process.
Ensure that the dock is properly connected to the laptop and powered on. Try connecting the USB devices directly to the laptop to check their functionality. If they work, reconnect them to the dock and restart your laptop.
Yes, the dock can be used with any laptop that has a USB-C port supporting DisplayPort Alt Mode and Power Delivery. However, full functionality might not be guaranteed with non-Lenovo devices.
To reset the dock, unplug all cables including the power adapter. Wait for about 30 seconds, then reconnect the power adapter followed by the USB-C connection to your laptop.
The dock supports up to two external monitors. You can connect them using the available HDMI and DisplayPort connections.
Ensure that the dock's power adapter is connected and the power outlet is functioning. Check if the USB-C cable is firmly connected to both the dock and laptop. If the issue persists, try using a different power adapter.
Ensure that your laptop's drivers and the dock's firmware are up to date. Try connecting high-bandwidth devices to the USB 3.0 ports and low-bandwidth devices to the USB 2.0 ports to optimize performance.
No, the ThinkPad USB-C Gen 2 Dock requires a USB-C port that supports DisplayPort Alt Mode and Power Delivery to function.