Lenovo ThinkPad Thunderbolt 3 Gen 2 User Guide

Lenovo ThinkPad Thunderbolt 3 Gen 2 Dock manual cover
Pages 22
Year 2020
Language(s)
English en

Lenovo ThinkPad Thunderbolt 3 Gen 2 Dock Specification

The Lenovo ThinkPad Thunderbolt 3 Gen 2 Dock is a versatile docking solution designed to enhance connectivity and productivity for compatible devices. It features Thunderbolt 3 technology, providing a data transfer speed of up to 40 Gbps, enabling rapid data exchanges and supporting dual 4K displays or a single 5K display for a high-resolution visual experience. The dock is equipped with a comprehensive array of ports including five USB 3.1 Gen 2 ports, one USB-C port, one HDMI 2.0 port, two DisplayPort 1.4 ports, a Gigabit Ethernet port, a 3.5mm audio combo jack, and a Thunderbolt 3 port which doubles as a power delivery port capable of delivering up to 65W to compatible devices. The dock also includes a Kensington lock slot for enhanced security, ensuring the safety of your connected devices in shared or public environments. It supports Windows 10 and above, providing seamless compatibility with modern operating systems. Designed for easy integration with Lenovo ThinkPad laptops, the dock also offers broad compatibility with other Thunderbolt 3 enabled devices, making it a flexible addition to various workspaces. With its compact design, the Lenovo ThinkPad Thunderbolt 3 Gen 2 Dock is an ideal solution for professionals seeking to expand their workstation capabilities while maintaining a clutter-free desk environment. Its robust performance and wide range of connectivity options make it suitable for high-demand applications, including multimedia content creation, data analysis, and everyday office tasks.

Lenovo ThinkPad Thunderbolt 3 Gen 2 Dock F.A.Q.

How do I connect my Lenovo ThinkPad Thunderbolt 3 Gen 2 Dock to my laptop?

To connect the dock to your laptop, plug the Thunderbolt 3 cable into the Thunderbolt 3 port on your laptop. Ensure that the dock is powered by connecting its power adapter to a power source and then to the dock itself.

Why is my monitor not displaying when connected through the dock?

Ensure that the monitor is powered on and properly connected to the dock. Check that the correct input source is selected on the monitor. Additionally, verify that the display settings on your laptop are configured to extend or duplicate the screen.

How can I update the firmware of my Lenovo ThinkPad Thunderbolt 3 Gen 2 Dock?

Download the latest firmware update from the Lenovo Support website. Run the update utility on your laptop with the dock connected to ensure the firmware is installed correctly. Follow the on-screen instructions to complete the update process.

What should I do if my USB devices are not recognized when connected to the dock?

Check if the USB devices are properly plugged into the dock. Restart your laptop and reconnect the dock. If the issue persists, update the USB drivers on your laptop from the Lenovo Support website.

Can I charge my laptop through the Lenovo ThinkPad Thunderbolt 3 Gen 2 Dock?

Yes, the dock supports power delivery and can charge compatible laptops through the Thunderbolt 3 connection. Ensure that the dock's power adapter is connected and the laptop is compatible with power delivery.

How do I perform a reset on the Lenovo ThinkPad Thunderbolt 3 Gen 2 Dock?

To reset the dock, disconnect all cables, including the power adapter, and wait for about 30 seconds. Reconnect the power adapter first, followed by the Thunderbolt 3 cable to your laptop.

Is the dock compatible with non-Lenovo laptops?

The dock is primarily designed for Lenovo ThinkPad laptops, but it can be compatible with other laptops that support Thunderbolt 3. Check the laptop's specifications for Thunderbolt 3 support and power delivery capabilities.

What should I do if there is no audio output from the dock’s audio ports?

Ensure that the audio device is correctly connected to the dock. Check your laptop's sound settings to ensure the dock is selected as the default audio output device. Update audio drivers if necessary.

How can I connect multiple monitors to the dock?

The dock supports multiple monitors through its DisplayPort and HDMI ports. Connect each monitor to a separate port on the dock. Configure display settings on your laptop to extend or duplicate the screen across the monitors.

My Ethernet connection is not working through the dock. What can I do?

Make sure the Ethernet cable is securely connected to the dock. Check that the dock is recognized in your laptop’s network settings. If needed, update the network drivers from the Lenovo Support website.