Lenovo ThinkPad Helix 20CG User Guide

Lenovo ThinkPad Helix 20CG Laptop manual cover
Pages 136
Year 2016
Language(s)
English en

Lenovo ThinkPad Helix 20CG Laptop Specification

The Lenovo ThinkPad Helix 20CG is a versatile 2-in-1 laptop designed to offer both productivity and mobility. It features an 11.6-inch Full HD IPS display with a resolution of 1920 x 1080 pixels, providing sharp and vibrant visuals. Powered by Intel's Core M 5Y70 processor, the device ensures efficient performance suitable for business tasks and multitasking. The unit comes equipped with 8GB of LPDDR3 RAM, which facilitates smooth operation of multiple applications simultaneously. Storage is handled by a 256GB solid-state drive, offering quick boot times and rapid data access.

The ThinkPad Helix 20CG includes integrated Intel HD Graphics 5300, which supports moderate graphic tasks and video playback. Its dual-mode capability allows it to function as both a tablet and a laptop, with the keyboard being detachable to enhance portability. The device is optimized for Windows 10 Pro, providing a familiar and secure operating system environment for professional use. Connectivity options include dual-band WiFi, Bluetooth 4.0, and various ports including USB 3.0 and Mini DisplayPort, ensuring seamless connection to peripherals and external displays.

A significant feature of the ThinkPad Helix 20CG is its long battery life, allowing up to 8 hours of usage on a single charge, which is ideal for on-the-go professionals. The laptop also includes security features such as a fingerprint reader, ensuring data protection and secure access. With its robust construction characteristic of the ThinkPad series, the Helix 20CG is both durable and reliable, making it an excellent choice for business users seeking a compact yet powerful computing solution.

Lenovo ThinkPad Helix 20CG Laptop F.A.Q.

How do I perform a factory reset on my Lenovo ThinkPad Helix 20CG?

To perform a factory reset, turn off the laptop and then press the 'Novo' button, usually located next to the power button. Select 'System Recovery' from the Novo Menu to start the recovery process.

What should I do if the touchscreen is not responding on my ThinkPad Helix 20CG?

First, try restarting your device. If the issue persists, check for any driver updates in Device Manager under 'Human Interface Devices.' You can also try calibrating the screen in Control Panel under 'Tablet PC Settings'.

How can I improve battery life on my Lenovo ThinkPad Helix 20CG?

To improve battery life, reduce screen brightness, close unnecessary applications, and use the Windows Power Saver mode. Regularly update your BIOS and drivers to ensure optimal performance.

Why is my ThinkPad Helix 20CG running slow, and how can I fix it?

A slow system can be caused by too many startup programs, lack of RAM, or a cluttered hard drive. Disable unnecessary startup programs via Task Manager, upgrade RAM if possible, and use Disk Cleanup to free up space.

How do I connect my Lenovo ThinkPad Helix 20CG to an external monitor?

Use the Mini DisplayPort or HDMI port to connect to an external monitor. Once connected, press 'Windows + P' to select your preferred display mode, such as Extend or Duplicate.

What are the steps to update drivers on my ThinkPad Helix 20CG?

Visit Lenovo's official support website, find your device model, and download the latest drivers. Alternatively, use Lenovo Vantage software to automatically update drivers by scanning your system.

My ThinkPad Helix 20CG is not charging, what should I do?

Check if the power adapter is properly connected and inspect the cable for damage. Try a different power outlet or adapter. If the problem persists, reset the battery by using the pinhole reset button (if available).

How can I upgrade the storage on my Lenovo ThinkPad Helix 20CG?

To upgrade storage, you will need to replace the existing SSD. Make sure to back up your data, then refer to the user manual for disassembly instructions. Ensure compatibility of the new SSD before purchasing.

What should I do if my ThinkPad Helix 20CG Wi-Fi is not working?

Ensure Wi-Fi is enabled by checking the physical switch or function key. Reboot the router and your laptop. Update the Wi-Fi driver through Device Manager or Lenovo Vantage.

How to clean the fan on my Lenovo ThinkPad Helix 20CG?

Power off your device and use a can of compressed air to gently blow air into the vents. For a thorough cleaning, refer to the service manual for instructions on accessing the fan. Always ensure the laptop is powered off and unplugged before cleaning.