Contents

Important safety information
- Read this first
- Important information about using your computer
- Conditions that require immediate action
- Service and upgrades
- Power cords and power adapters
- Extension cords and related devices
- Plugs and outlets
- Power supply statement
- External devices
- General battery notice
- Notice for built-in rechargeable battery
- Notice for non-rechargeable coin-cell battery
- Heat and product ventilation
- Electrical current safety information
- Liquid crystal display (LCD) notice
- Using headphones or earphones
- Plastic bag notice
- Glass parts notice
Chapter 1. Product overview
- Computer controls, connectors, and indicators
  - Front view
  - Left-side view
  - Right-side view
  - Rear view
  - Bottom view
  - Status indicators
- Important product information
  - Machine type and model label
  - FCC ID and IC Certification number
  - Labels for the Windows operating systems
- Computer features
- Computer specifications
- Operating environment
- Lenovo programs
  - Accessing Lenovo programs
  - An introduction to Lenovo programs
Chapter 2. Using your computer
- Registering your computer
- Frequently asked questions
- Getting help about the Windows operating system
- Using the special keys
- Using the ThinkPad pointing device
  - ThinkPad pointing device overview
  - Using the TrackPoint pointing device
  - Using the trackpad
  - Using the trackpad touch gestures
  - Customizing the ThinkPad pointing device
  - Replacing the cap on the pointing stick
- Power management
  - Using the ac power adapter
  - Using the battery
  - Managing the battery power
  - Power-saving modes
- Cabled Ethernet connections
- Wireless connections
  - Using the wireless-LAN connection
  - Using the Bluetooth connection
  - Using the Airplane mode
- Using the NVIDIA Optimus Graphics feature
- Using audio features
- Using the camera
- Using a media card
- Using an external display
- Finding ThinkPad options
- Traveling with your computer
Chapter 3. Accessibility, ergonomic, and maintenance information
- Accessibility information
- Ergonomic information
- Cleaning and maintenance
Chapter 4. Security
- Using passwords
  - Passwords introduction
  - Setting, changing, or removing a password
- Hard disk security
- Setting the security chip
- Using the camera
- Using the fingerprint reader
- Deleting data from your storage drive
- Using firewalls
- Protecting data against viruses
Chapter 5. Advanced configuration
- Installing a new operating system
  - Installing a Windows 7 operating system
  - Installing a Windows 10 operating system
- Installing device drivers
- Using the ThinkPad Setup program
  - Configuring ThinkPad Setup
  - Changing the startup sequence
  - Updating the UEFI BIOS
  - BIOS menu
- Using system management
Chapter 6. Troubleshooting computer problems
- General tips for preventing problems
- Diagnosing problems
- Troubleshooting
  - Computer stops responding
  - Spills on the keyboard
  - Error messages
  - Beep errors
  - Memory module problems
  - Ethernet problems
  - Wireless-LAN problem
  - Bluetooth problem
  - ThinkPad pointing device problems
  - Keyboard problems
  - Computer screen problems
  - External monitor problems
  - Audio problems
  - Battery problems
  - ac power adapter problem
  - Power problems
  - Power button problem
  - Boot problems
  - Sleep and hibernation problems
  - Hard disk drive problems
  - Solid-state drive problem
  - Software problem
  - USB problem
Chapter 7. Recovery information
- Recovery information for the Windows 7 operating system
  - Creating and using recovery media
  - Reinstalling preinstalled programs and device drivers
- Recovery information for the Windows 10 operating system
  - Resetting your computer
  - Using advanced startup options
  - Recovering your operating system if Windows 10 fails to start
  - Creating and using a recovery USB drive
Chapter 8. Replacing devices
- Static electricity prevention
- Disabling the built-in battery
- Replacing the bottom cover
- Replacing the memory module
- Replacing the internal storage drive
- Replacing the coin-cell battery
Chapter 9. Getting support
- Before you contact Lenovo
- Getting help and service
  - Using diagnostic programs
  - Lenovo Support Web site
  - Calling Lenovo
- Purchasing additional services
Appendix A. Regulatory information
- Certification-related information
- Wireless-related information
  - Wireless interoperability
  - Usage environment and your health
  - Locating the UltraConnect wireless antennas
  - Wireless-radio compliance information
  - Locating wireless regulatory notices
- Export classification notice
- Electromagnetic emission notices
  - Federal Communications Commission (FCC) Suppliers Declaration of Conformity
  - Industry Canada Class B emission compliance statement
  - European Union conformity
  - German Class B compliance statement
  - Japan VCCI Class B compliance statement
  - Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase
  - Japan notice for ac power cord
  - Lenovo product service information for Taiwan
  - Taiwan precautionary vision statement
- Eurasian compliance mark
- Brazil audio notice
Appendix B. WEEE and recycling statements of countries and regions
- General recycling information
- Important WEEE information
- Japan recycling statements
- Recycling information for Brazil
- Battery recycling information for the European Union
- Battery recycling information for Taiwan
- Battery recycling information for the United States and Canada
- Recycling information for China
Appendix C. Restriction of Hazardous Substances (RoHS) Directive of countries and regions
Appendix D. Notices
Appendix E. Trademarks

Lenovo ThinkPad E475 User Guide

Lenovo ThinkPad E475 Laptop manual cover

Pages 136

Year 2018

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of 136

Lenovo ThinkPad E475 Laptop Specification

The Lenovo ThinkPad E475 is a robust laptop designed for business professionals seeking reliability and efficiency. It features a 14-inch HD anti-glare display with a resolution of 1366 x 768 pixels, providing clear visuals suitable for work environments. Powered by AMD's A9-9410 processor, the laptop delivers adequate performance for everyday tasks, complemented by integrated Radeon R5 graphics which enhance visual processing capabilities for multimedia applications.

The ThinkPad E475 comes equipped with 4GB of DDR4 RAM, expandable up to 32GB, ensuring smooth multitasking capabilities. Storage options include a 500GB HDD, offering ample space for documents and essential software. For connectivity, the laptop includes multiple ports such as USB 3.0, USB 2.0, HDMI, and a 4-in-1 card reader, facilitating versatile peripheral connections.

Networking is supported by Wi-Fi 802.11ac and Bluetooth 4.1, ensuring fast and reliable wireless communication. The laptop's ergonomic keyboard is spill-resistant and features the TrackPoint pointing device, enhancing typing and navigation experiences. With an integrated 720p HD webcam and dual-array microphones, the ThinkPad E475 supports clear video conferencing.

Security features include a Trusted Platform Module (TPM) and a Kensington lock slot, safeguarding sensitive data and physical assets. The laptop runs on Windows 10 Pro, offering a user-friendly interface and essential business applications. Weighing approximately 4.1 pounds and boasting a battery life of up to 8 hours, the Lenovo ThinkPad E475 is a portable and efficient solution for professionals on the move, balancing performance, durability, and security in a compact form factor.

Lenovo ThinkPad E475 Laptop F.A.Q.

How do I reset the BIOS password on my Lenovo ThinkPad E475?

To reset the BIOS password on your Lenovo ThinkPad E475, you will need to enter the BIOS setup utility by pressing F1 at startup. If you have forgotten the password, you may need to contact Lenovo support as they may require proof of purchase to assist with resetting the password.

What should I do if my Lenovo ThinkPad E475 is not turning on?

First, ensure the battery is charged and the power adapter is connected properly. Try a power reset by removing the battery and AC adapter, then pressing the power button for 20 seconds. Reconnect the battery and AC adapter, then try turning on the laptop. If it still doesn't power on, further diagnostics may be required.

How can I improve the battery life of my Lenovo ThinkPad E475?

To improve battery life, reduce screen brightness, turn off Bluetooth and Wi-Fi when not in use, and close unnecessary applications. Additionally, consider adjusting power settings to a power-saver mode and ensure your system is updated with the latest power management drivers from Lenovo.

What are the steps to upgrade RAM on a Lenovo ThinkPad E475?

To upgrade RAM, turn off the laptop and disconnect all power sources. Remove the bottom cover by unscrewing the screws and gently lifting it. Locate the RAM slots and insert the new RAM module at a 45-degree angle, then press it down until it clicks into place. Reattach the cover and screws, then power on the device to check the RAM upgrade.

How do I connect my Lenovo ThinkPad E475 to a wireless network?

Click on the network icon in the system tray, select the desired Wi-Fi network, and click 'Connect'. Enter the network password if prompted. Ensure the wireless adapter is enabled by checking the physical switch or using the function key (usually Fn + F8) if necessary.

What should I do if the touchpad on my Lenovo ThinkPad E475 is not working?

First, check if the touchpad is disabled accidentally by using the function key (Fn + F6). Update or reinstall the touchpad driver via the Device Manager. If the issue persists, check for any software conflicts or consider a system restore to a previous working state.

How do I perform a factory reset on my Lenovo ThinkPad E475?

To perform a factory reset, restart the laptop and press F11 during boot to enter the recovery environment. Select 'Troubleshoot', then 'Reset this PC'. Follow the on-screen instructions to complete the reset process, which will restore the laptop to its original factory settings.

Is it possible to replace the hard drive on my Lenovo ThinkPad E475?

Yes, you can replace the hard drive. Power off the laptop and remove all power sources. Unscrew and remove the bottom cover. Locate the hard drive and remove it by unscrewing its bracket. Install the new hard drive by reversing the steps. Ensure compatibility with the SATA interface.

How can I resolve overheating issues on my Lenovo ThinkPad E475?

Ensure the laptop is placed on a hard, flat surface to allow proper ventilation. Clean the vents and fans using compressed air to remove dust buildup. Consider using a cooling pad and check for any background processes that might be causing excessive CPU usage.

What should I do if my Lenovo ThinkPad E475 screen is flickering?

Update the graphics driver through the Device Manager or Lenovo's support website. Check the display settings and ensure the refresh rate is set correctly. If the issue persists, test with an external monitor to determine if the problem is with the display or the internal components.