Contents

Chapter 1. Safety information
- General safety
- Electrical safety
- Safety inspection guide
- Handling devices that are sensitive to electrostatic discharge
- Grounding requirements
- Safety notices (multilingual translations)
Chapter 2. General checkout
- What to do first
- 500e Chromebook CRU list
Chapter 3. Create and use a USB repair shim
- What is a USB repair shim?
- Create a repair shim
- Boot into Developer Mode
- Disable ROM-write protection
- Use a USB repair shim to diagnose and fix problems
  - Factory test items
Chapter 4. Idetifying FRUs (CRUs)
- All FRUs (CRUs) for Lenovo 500e Chromebook
Chapter 5. Removing a FRU or CRU
- General guidelines
- Cut off the power supply from the built-in battery pack
- Remove the back cover
- Remove the LCD module
- Remove the battery pack
- Remove the speakers
- Remove the WLAN & Bluetooth combo module
- Remove the USB board
- Remove the system board and WorldFacing camera
- Disassemble the LCD module
  - Remove the LCD strip cover
  - Remove the LCD panel
  - Remove the hinges
Appendix A. Features, controls, and connectors
Appendix B. Lenovo part numbers for replacement FRUs
Appendix C. Lenovo part numbers for CRUs and miscellaneous parts
Appendix D. Label locations
Trademarks

Lenovo Chromebook 500e Gen 3 Hardware Maintenance Manual

Lenovo Chromebook 500e Gen 3 Laptop manual cover

Pages 62

Year 2018

Language(s)

of 62

Lenovo Chromebook 500e Gen 3 Laptop Specification

The Lenovo Chromebook 500e Gen 3 is a versatile educational laptop designed to enhance learning experiences. It features an 11.6-inch HD IPS touchscreen display with a resolution of 1366 x 768 pixels, providing clear and vibrant visuals optimal for interactive tasks. Powered by an Intel Celeron N5100 processor, this Chromebook delivers efficient performance suitable for multitasking and educational applications. It comes equipped with up to 8GB of LPDDR4x RAM, ensuring smooth operation and quick access to frequently used applications. Storage options include up to 64GB of eMMC, providing sufficient space for essential files and applications while maintaining fast data access speeds.

The Chromebook 500e Gen 3 runs on Chrome OS, offering a secure, fast, and user-friendly environment with access to a wide range of educational apps and tools via the Google Play Store. Connectivity options are robust, featuring USB-C and USB-A ports, a microSD card reader, and a 3.5mm audio jack, facilitating easy connection to various peripherals and accessories. Integrated Wi-Fi 6 ensures stable and fast internet connectivity, essential for seamless online learning and collaboration.

Designed with durability in mind, the 500e Gen 3 meets MIL-STD-810H standards, offering resistance to drops, spills, and wear and tear typical of classroom environments. The laptop includes a world-facing 5MP camera and a standard 720p front-facing camera, enabling versatile learning experiences and video conferencing capabilities. Its battery life supports extended use, lasting up to 10 hours on a single charge. The Lenovo Chromebook 500e Gen 3 combines robust performance, durability, and flexibility, making it an ideal choice for students and educators seeking a reliable digital learning tool.

Lenovo Chromebook 500e Gen 3 Laptop F.A.Q.

How do I perform a factory reset on my Lenovo Chromebook 500e Gen 3?

To perform a factory reset on your Lenovo Chromebook 500e Gen 3, go to Settings > Advanced > Reset Settings, and select 'Powerwash'. Follow the on-screen instructions to complete the process.

What should I do if my Chromebook won't turn on?

First, ensure the device is charged by connecting it to a power source. If it still won't turn on, press and hold the Refresh and Power buttons simultaneously for about 10 seconds. If the issue persists, contact Lenovo support.

How can I extend the battery life of my Lenovo Chromebook 500e Gen 3?

To extend battery life, reduce screen brightness, close unused tabs and apps, and disable Bluetooth when not in use. Consider using the battery saver mode available in the settings.

How do I connect my Lenovo Chromebook 500e Gen 3 to a Wi-Fi network?

Click on the status area at the bottom right, select 'Not connected', and choose your Wi-Fi network from the list. Enter the password if required and click 'Connect'.

Can I install Android apps on my Lenovo Chromebook 500e Gen 3?

Yes, you can install Android apps. Open the Google Play Store from the app launcher, search for the desired app, and click 'Install'.

What should I do if my Chromebook's touchscreen is not responding?

Try restarting your Chromebook. If the issue persists, perform a hard reset by pressing and holding the Refresh and Power buttons. If problems continue, contact Lenovo support.

How do I update my Lenovo Chromebook 500e Gen 3 to the latest version of Chrome OS?

Go to Settings > About Chrome OS > Check for updates. If an update is available, it will automatically download and install. Restart your Chromebook to complete the update process.

What ports are available on the Lenovo Chromebook 500e Gen 3?

The Lenovo Chromebook 500e Gen 3 includes USB-C, USB-A, microSD card slot, and an audio jack for connectivity options.

How do I enable the on-screen keyboard on my Lenovo Chromebook 500e Gen 3?

To enable the on-screen keyboard, go to Settings > Advanced > Accessibility > Manage accessibility features, and turn on 'Enable on-screen keyboard'.

Is it possible to use an external monitor with the Lenovo Chromebook 500e Gen 3?

Yes, you can connect an external monitor using the USB-C port. Use a compatible USB-C to HDMI or DisplayPort adapter to connect the external display.