Epson Workforce WF-100 Installation Guide
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Network Installation Guide WF-100
Contents Network Installation Guide ......................................................................................................................... 5 Using the Control Panel .............................................................................................................................. 6
Control Panel Buttons .......................................................................................................................... 6 The LCD Screen................................................................................................................................... 7 Status Icons ......................................................................................................................................... 7 Changing LCD Screen Language ........................................................................................................ 8 Turning On Quiet Mode........................................................................................................................ 9
Setting Up Your Product on a Wireless Network .................................................................................... 11 Setting Up Your Product with Wi-Fi Auto Connect.............................................................................. 17 Setting Up Your Product Using the Control Panel .............................................................................. 22 Setting Up Your Product Using a Temporary USB Connection .......................................................... 26
Solving Network Problems....................................................................................................................... 35 Product Cannot Connect to a Wireless Router or Access Point ......................................................... 35 Network Software Cannot Find Product on a Network ....................................................................... 36 Product Does Not Appear in OS X Printer Window ............................................................................ 37 Cannot Print Over a Network.............................................................................................................. 37
Notices ....................................................................................................................................................... 39 Trademarks........................................................................................................................................ 39 Copyright Notice................................................................................................................................. 39
Copyright Attribution...................................................................................................................... 40
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Network Installation Guide Welcome to the Network Installation Guide.
Before You Begin Make sure you installed the ink cartridges and loaded paper as described in the Quick Guide. Then follow the instructions in this guide to set up the product for use on a wireless network.
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Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons The LCD Screen Status Icons Changing LCD Screen Language Turning On Quiet Mode
Control Panel Buttons
1 The power button 2 The LCD screen 3 The arrow buttons and the OK button; navigate menus 5 The cancel button; stops printing or returns to the previous screen
Parent topic: Using the Control Panel
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The LCD Screen
1 Color Adjustment icon 2 Plain Paper Density Setting icon 3 Network status 4 Battery status 5 Ink and maintenance box status
Parent topic: Using the Control Panel
Status Icons Status icons may be displayed on the LCD screen depending on the product's status.
Icons Description The battery is fully charged.
The battery is running low.
The battery is too hot or too cold. Select Menu > Battery to check the battery status.
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Icons Description The battery is charging.
Approximate ink levels.
Approximate service life remaining for the maintenance box.
Ink is low or the maintenance box is nearly full.
An ink cartridge is expended.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection has been established. The number of bars indicates the connection's signal strength. An Ad hoc connection has been established.
A Wi-Fi Direct mode connection has been established.
A Simple AP mode connection has been established.
Print density has been increased.
Color darkness has been increased.
Parent topic: Using the Control Panel
Changing LCD Screen Language You can change the language used on the LCD screen. 1. From the home screen, select Menu and press the OK button.
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You see this screen:
2. Press the arrow buttons to select Printer Setup and press the OK button. 3. Press the arrow buttons to select Language and press the OK button. 4. Select a language and press the OK button. Parent topic: Using the Control Panel
Turning On Quiet Mode You can reduce the noise the product makes by turning on Quiet Mode.
Note: Turning on this setting may reduce print speed.
1. From the home screen, select Menu and press the OK button.
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You see this screen:
2. Press the arrow buttons to select Printer Setup and press the OK button. 3. Press the arrow buttons to select Quiet Mode and press the OK button. 4. Select On and press the OK button. Parent topic: Using the Control Panel
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Setting Up Your Product on a Wireless Network To add your product to a wireless network, you may need to know the name (SSID) and password of your wireless network. If it has security enabled, you also need to know the WEP key or WPA passphrase.
Note: If your computer does not have a CD/DVD drive or you are using a Mac, an Internet connection is required to obtain the product software.
1. Make sure your product is turned on but NOT CONNECTED to your computer with a USB cable.
Note: With Windows, if you see a Found New Hardware screen, click Cancel and disconnect the USB cable.
2. Insert the product CD or download your products software package from global.latin.epson.com/Support/WF100.
3. Select your language and click Next (Windows), or click Continue and click Continue again (OS X). 4. Accept the software license agreement to continue with software installation. 5. When you see one of these screens, click Install.
Windows
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OS X
Note: With OS X, make sure you install Software Updater to receive firmware and software updates for your product.
Software installation may take several minutes. Wait for the installation to complete. 6. OS X: If you see the following message, click Yes or No to continue.
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7. When the Printer Setup screen appears, click Next (Windows) or Start (OS X) to begin setting up your product on your network.
8. When you see this screen, select Wireless connection and click Next (Windows) or Continue (OS X).
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9. When you see this screen, select Set up printer for the first time and click Next (Windows) or Continue (OS X).
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10. The screen you see next depends on whether your computer can wirelessly connect with your product automatically or not. If your computer can connect automatically, you see the screen below. Go to step 12.
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If your computer cannot connect automatically, you see the screen below. Go to step 11.
11. Select one of these network setup methods: To set up your product using the buttons on your product control panel, select Using printer
buttons and click Next (Windows) or Continue (OS X). To set up your product using a temporary USB connection, select Using temporary USB cable
connection and click Next (Windows) or Continue (OS X). 12. To complete installation, follow the steps for the setup method you selected in steps 10 and 11:
If your computer can connect automatically, see the link for the auto connect instructions below. To set up your product using the buttons on your product control panel, see the link for those
instructions below. To set up your product using a temporary USB connection, see the link for those instructions
below. Setting Up Your Product with Wi-Fi Auto Connect Setting Up Your Product Using the Control Panel Setting Up Your Product Using a Temporary USB Connection
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Setting Up Your Product with Wi-Fi Auto Connect 1. When you see this screen, select Yes and click Next (Windows) or Continue (OS X).
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You see a screen like this:
2. Click Next to continue.
Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block.
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3. OS X: If you see the following messages, click OK and click Allow to let EpsonNet Setup access your password information.
4. Follow the on-screen instructions to let the system automatically configure your product on your network.
Note: Your product broadcasts its network information for 60 minutes from the time ink charging begins. If you do not complete Wi-Fi setup within 60 minutes, you cannot connect automatically and may be prompted to enter your network name (SSID) and password on a displayed screen. You can also select a different Wi-Fi setup method.
5. If you see the IP Address Settings screen, select IP Address Automatic Configuration (DHCP) and click Next.
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6. OS X: When you see this screen, click Add Printer and follow the on-screen instructions to add your product and the print queue to your system. Then click Continue.
Note: Be sure to select your Epson product in the Use or Print Using drop-down list.
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7. When you see this screen, print a test page and click Next (Windows) or Continue (OS X).
8. Windows: The system begins searching for the latest firmware for your product. If you see this screen, new firmware is available. Click Next and follow the on-screen instructions. When you are ready, click Start and wait for the firmware update to finish.
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IMPORTANT: DO NOT TURN OFF YOUR PRODUCT OR INTERRUPT THE FIRMWARE SEARCH PROCESS IN ANY WAY.
9. Follow the on-screen instructions to complete product setup. When you see this screen, click Exit (Windows) or Close (OS X) to close the installation program.
Parent topic: Setting Up Your Product on a Wireless Network
Setting Up Your Product Using the Control Panel 1. When you see the Know Your Wireless Network screen, click Next (Windows) or Continue (OS X). 2. Follow the on-screen instructions to select your wireless network settings from your product control
panel. When you finish, continue with the steps here.
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3. When you see the Firewall Warning screen, click Next.
Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block.
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4. OS X: When you see this screen, click Add Printer and follow the on-screen instructions to add your product and the print queue to your system. Then click Continue.
Note: Be sure to select your Epson product in the Use or Print Using drop-down list.
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5. When you see this screen, print a test page and click Next (Windows) or Continue (OS X).
6. Windows: The system begins searching for the latest firmware for your product. If you see this screen, new firmware is available. Click Next and follow the on-screen instructions. When you are ready, click Start and wait for the firmware update to finish.
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IMPORTANT: DO NOT TURN OFF YOUR PRODUCT OR INTERRUPT THE FIRMWARE SEARCH PROCESS IN ANY WAY.
7. Follow the on-screen instructions to complete product setup. When you see this screen, click Exit (Windows) or Close (OS X) to close the installation program.
Parent topic: Setting Up Your Product on a Wireless Network
Setting Up Your Product Using a Temporary USB Connection Note: The screens shown in these steps may appear in a slightly different order, depending on how your network is set up.
1. When you see the Know Your Wireless Network screen, click Next (Windows) or Continue (OS X). 2. At the next screen, make sure your product has finished charging the ink, then click Next (Windows)
or Continue (OS X).
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3. When you see this screen, connect a USB cable as shown and wait for the installer to detect your product.
Note: If your product is not detected, make sure that it is turned on.
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4. When you see this screen, click Next (Windows) or Start Network Setup (OS X).
5. When you see the Firewall Warning screen, click Next.
Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block.
6. If you see this screen, click Yes (Windows) or OK (OS X).
7. Do one of the following: Windows: If you have a wireless computer or laptop, go to step 10.
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OS X: If you have a wireless computer or laptop and you see the following messages, click OK and click Allow to let EpsonNet Setup access your password information. Then continue with step 10.
All other users: Continue with step 8.
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8. If you see this screen, wait while your system searches for your network name (SSID), then select the SSID from the displayed list and click Next.
Note: If your WPA passphrase contains upper- or lowercase letters, be sure to note it correctly. If you do not know your wireless network name (SSID), WEP key, or WPA passphrase, contact the person who set up your wireless network before continuing.
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9. When you see this screen, enter your network password and click Next.
10. Wait several minutes for wireless network configuration to finish and display a confirmation message. When you see this prompt, disconnect the USB cable and click OK. Then click Finish on the Installation Complete screen.
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11. OS X: When you see this screen, click Add Printer and follow the on-screen instructions to add your product and the print queue to your system. Then click Continue.
Note: Be sure to select your Epson product in the Use or Print Using drop-down list.
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12. When you see this screen, print a test page and click Next (Windows) or Continue (OS X).
13. Windows: The system begins searching for the latest firmware for your product. If you see this screen, new firmware is available. Click Next and follow the on-screen instructions. When you are ready, click Start and wait for the firmware update to finish.
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IMPORTANT: DO NOT TURN OFF YOUR PRODUCT OR INTERRUPT THE FIRMWARE SEARCH PROCESS IN ANY WAY.
14. Follow the on-screen instructions to complete product setup. When you see this screen, click Exit (Windows) or Close (OS X) to close the installation program.
Parent topic: Setting Up Your Product on a Wireless Network
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Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. For details, see your product User's Guide. Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer Window Cannot Print Over a Network
Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.
Verify that your router or access point is operating correctly by connecting to it from your computer or another device.
You may need to disable the firewall and any anti-virus software on your wireless router or access point.
Check to see if access restrictions, such as MAC address filtering, are set on the router or access point. If access restrictions are set, add your product's MAC address to your router's address list. To obtain your product's MAC address, print a network status sheet. Then follow the instructions in your router or access point documentation to add the address to the list.
If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product to enter your wireless network name manually.
If your router or access point has security enabled, determine the kind of security it is using and any required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA passphrase correctly.
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Check if your computer is restricting the available wireless channels. If so, verify that your wireless access point is using one of the usable channels and change to a usable channel, if necessary.
If you are using a Wi-Fi Direct connection that suddenly disconnects, the Wi-Fi direct password on your device may have been changed. If necessary, delete the existing DIRECT-xxxxxxxx connection settings from your device and enter a new password. See your device documentation for instructions.
If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol.
Parent topic: Solving Network Problems
Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: Make sure your product is turned on and connected to your network. Verify connection using your
product control panel. Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters. Make sure your product is not connected to a guest network. If necessary, reinstall your product software and try running EpsonNet Setup again:
1. Reset your product's network settings to their factory defaults. 2. Windows only: uninstall your product software. 3. Initialize your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it.
4. Download your product software from the Epson website using the instructions in the Quick Guide. If you have replaced your router, reinstall your product software to connect to the new router.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.
Parent topic: Solving Network Problems
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Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: Turn your product off, wait 30 seconds, then turn it back on again. If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.
If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi icon does not appear lit on your LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.
Parent topic: Solving Network Problems
Cannot Print Over a Network If you cannot print over a network, try these solutions: Make sure that your product is turned on. Make sure you install your product's network software as described in your product documentation. Print a network status sheet and verify that the network settings are correct. If the network status is
Disconnected, check any cable connections and turn your product off and then on again. If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually. Make sure your computer and product are both using the same wireless network. If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place
your product closer to your router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.
Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.
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If you are connecting the product wirelessly via EpsonNet Setup and the Wi-Fi connection icon is not lit or does not appear on the product's LCD screen, make sure your product software was installed correctly. If necessary, reinstall your software.
Parent topic: Solving Network Problems
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Notices Check these sections for important notices about your product. Trademarks Copyright Notice
Trademarks EPSON is a registered trademark and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries. General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Parent topic: Notices
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
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Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation. This information is subject to change without notice. Copyright Attribution Paren