Brother PJ-863 Safety Guide

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Year 2022

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Brother PJ-863 Specification

The Brother PJ-863 is a compact, portable thermal printer designed to meet the needs of professionals requiring high-quality printing on the go. With a printing resolution of 300 dpi, it ensures crisp and clear text and graphics, suitable for various documents including invoices, reports, and labels. The printer supports a maximum print width of 8.5 inches, accommodating standard letter-size paper. It utilizes direct thermal technology, eliminating the need for ink or toner, which enhances reliability and reduces maintenance.

The PJ-863 connects seamlessly via USB-C and Bluetooth, offering flexibility for both wired and wireless setups. Its power options include a rechargeable Li-ion battery, AC adapter, and a 12V car adapter, making it ideal for mobile environments. The printer's lightweight design, weighing approximately 1.1 lbs, and compact dimensions make it exceptionally portable, fitting easily into briefcases or bags.

Compatibility with Windows, macOS, and mobile operating systems such as Android and iOS ensures broad accessibility, further supported by the printer’s integration with Brother's iPrint&Scan app for easy mobile printing. The PJ-863 is engineered for durability, featuring a robust construction that withstands the rigors of fieldwork. Additionally, it offers advanced features such as AirPrint support and MFi certification, enhancing its utility in diverse professional settings.

The PJ-863 is designed to cater to industries like logistics, emergency services, and mobile sales, where efficient, reliable, and high-quality document printing is essential. With its combination of portability, versatility, and high performance, the Brother PJ-863 represents a cutting-edge solution for mobile printing needs.

Brother PJ-863 F.A.Q.

How do I connect my Brother PJ-863 printer to a mobile device?

To connect your Brother PJ-863 printer to a mobile device, use Bluetooth or Wi-Fi Direct. Ensure Bluetooth is enabled on your device, then select the printer from the available device list. For Wi-Fi Direct, access the printer settings and enable Wi-Fi Direct, then connect your mobile device to the printer’s Wi-Fi network.

What should I do if my Brother PJ-863 printer is not printing?

If your Brother PJ-863 printer is not printing, first check if it's properly connected and turned on. Ensure there's enough paper and the paper is not jammed. Verify the printer driver is installed correctly. Try restarting the printer and your computer or mobile device.

How can I perform a factory reset on the Brother PJ-863 printer?

To perform a factory reset on the Brother PJ-863 printer, turn off the printer. Press and hold the 'Power' button while holding down the 'Feed' button until the printer starts up, indicating a reset. Release the buttons once the printer is fully on.

How do I replace the thermal paper roll in the Brother PJ-863 printer?

To replace the thermal paper roll, open the paper compartment cover. Remove the used roll if present. Insert a new roll with the leading edge positioned as per the guide and close the compartment cover securely.

Why is my Brother PJ-863 printer printing blank pages?

If the Brother PJ-863 printer is printing blank pages, check if the thermal paper is loaded correctly. Ensure the print head is clean and the printer settings are correct. Verify that the document being printed is not blank.

How do I update the firmware on the Brother PJ-863 printer?

To update the firmware on the Brother PJ-863 printer, download the latest firmware from the Brother support website. Connect the printer to your computer via USB or network, and run the firmware update tool as per the instructions provided.

What kind of maintenance does the Brother PJ-863 printer require?

The Brother PJ-863 printer requires regular cleaning of the print head and paper path to prevent jams and print quality issues. Periodically check and clean the printer exterior and ensure the battery is charged if it's a portable model.

Can I use non-Brother thermal paper with the PJ-863 printer?

While it is possible to use non-Brother thermal paper, it is recommended to use Brother-approved media to ensure optimal print quality and to avoid potential damage to the printer.

How do I resolve paper jams in the Brother PJ-863 printer?

To resolve paper jams, turn off the printer and open the paper compartment. Carefully remove any jammed paper. Check for obstructions in the paper path, then reload the paper and close the compartment. Turn the printer back on and try printing again.

What are the compatible operating systems for the Brother PJ-863 printer?

The Brother PJ-863 printer is compatible with a variety of operating systems, including Windows, macOS, iOS, and Android. Ensure you have the latest drivers installed for your specific operating system version.