ASUS GU502GW User Manual

ASUS GU502GW Laptop manual cover
Pages 100
Year 2019
Language(s)
English en

ASUS GU502GW Laptop Specification

The ASUS GU502GW is a high-performance gaming laptop designed to offer exceptional power and portability. It features a 15.6-inch Full HD display with a 240Hz refresh rate, providing smooth and vibrant visuals ideal for gaming and multimedia applications. The laptop is powered by a 9th Generation Intel Core i7-9750H processor, ensuring robust performance for both gaming and multitasking. It houses an NVIDIA GeForce RTX 2070 graphics card, delivering high-quality graphics and real-time ray tracing capabilities that enhance the gaming experience.

The GU502GW includes 16GB of DDR4 RAM, which facilitates seamless multitasking, and a 1TB PCIe NVMe SSD, offering expansive storage with rapid data access speeds. The laptop's design is sleek and compact, weighing approximately 4.63 pounds, making it easy to carry without compromising on power. Its backlit keyboard is designed for durability and precision, featuring n-key rollover technology, which is essential for fast-paced gaming environments.

Connectivity options in the ASUS GU502GW are comprehensive, including USB Type-C, USB 3.2 Gen 2, HDMI 2.0b, and Wi-Fi 6, ensuring that users have the flexibility to connect to a wide range of devices and networks. The battery life is optimized for extended sessions, supported by intelligent cooling technology that prevents overheating during intense tasks.

The laptop also incorporates immersive audio technology with its Smart Amp speakers, delivering rich and clear sound for an enhanced multimedia experience. Overall, the ASUS GU502GW strikes a balance between performance, portability, and design, making it a suitable choice for gamers and professionals looking for a versatile, high-performance laptop.

ASUS GU502GW Laptop F.A.Q.

How do I perform a factory reset on my ASUS GU502GW laptop?

To perform a factory reset on your ASUS GU502GW, restart your laptop and repeatedly press the F9 key until the recovery screen appears. Follow the on-screen instructions to reset the laptop to its factory settings. Make sure to back up important data before proceeding.

What should I do if my ASUS GU502GW laptop won't turn on?

First, check if the laptop is properly connected to a power source. Try using a different power adapter if available. If the laptop still won't turn on, perform a hard reset by holding the power button for 15 seconds. If the issue persists, contact ASUS support for further assistance.

How can I upgrade the RAM on my ASUS GU502GW laptop?

To upgrade the RAM on your ASUS GU502GW, first power off the laptop and unplug all cables. Remove the screws on the bottom panel and gently lift it off. Locate the RAM slots and insert compatible RAM modules. Reattach the panel and screws, then power on the laptop to check if the RAM is recognized.

What steps should I follow to clean the cooling fans of my ASUS GU502GW?

To clean the cooling fans, shut down the laptop and disconnect all power sources. Remove the bottom panel by unscrewing it. Use compressed air to gently blow away dust from the fans and vents. Avoid using liquid cleaners. Reassemble the laptop and ensure it operates quietly.

Why is my ASUS GU502GW laptop running slower than usual?

Your laptop may be running slower due to multiple background applications, insufficient RAM, or thermal throttling. Try closing unnecessary programs, increasing the RAM, and ensuring the cooling system is clean. Running a virus scan can also help identify potential malware issues.

How do I connect my ASUS GU502GW to an external monitor?

To connect to an external monitor, use an HDMI or USB-C cable to connect the monitor to your laptop. Press `Windows + P` to open the display options and select the desired display mode, such as Duplicate or Extend. Ensure the monitor is turned on and set to the correct input source.

What is the correct way to update drivers on my ASUS GU502GW laptop?

Visit the ASUS support website and navigate to the Drivers & Tools section for the GU502GW model. Download the latest drivers for your operating system and follow the installation instructions. Alternatively, use the Device Manager to automatically search for updated drivers.

How can I improve battery life on my ASUS GU502GW laptop?

To improve battery life, lower the screen brightness, close unused applications, and use battery saver mode. Adjust power settings to balance performance and energy consumption. Avoid keeping the laptop plugged in at 100% charge continuously to extend battery health.

What should I do if the keyboard backlight on my ASUS GU502GW stops working?

Check if the backlight toggle key (usually F3 or F4) is working. Ensure the ASUS keyboard hotkeys driver is installed. Restart the laptop and try adjusting the backlight brightness. If the issue persists, reinstall the ATK Package from the ASUS support website.

How can I run diagnostics on my ASUS GU502GW to check for hardware issues?

Use the MyASUS app, which includes a diagnostic tool to check hardware components. Open the app, navigate to the Customer Support tab, and select Diagnostics. Follow the prompts to test various hardware components like the battery, memory, and storage.