ASUS DL External HDD User Manual
![ASUS DL External HDD Storage manual cover](/images/gvCQaUGRBJFJZmxtAwmWnyjc/thumbs/thumb175x175.webp)
To connect your ASUS DL External HDD to your computer, use the provided USB cable. Plug one end into the HDD and the other into an available USB port on your computer. Ensure the device is powered on if it has a separate power supply.
If your ASUS DL External HDD is not recognized, try the following steps: 1) Check the USB connections and try a different port. 2) Ensure the drive is powered on. 3) Update your computer's USB drivers. 4) Check Disk Management in Windows or Disk Utility on Mac to see if the drive appears.
To back up data, connect your ASUS DL External HDD to your computer, then drag and drop the files or folders you want to back up onto the drive in File Explorer (Windows) or Finder (Mac). Consider using backup software for automated backups.
Unusual noises can indicate a failing drive. Immediately back up any important data. Then, check for physical obstructions and ensure the drive is securely connected. If the problem persists, contact ASUS support for further assistance.
Yes, you can use your ASUS DL External HDD with both Windows and Mac by formatting the drive to exFAT, which is compatible with both operating systems. Be aware that formatting will erase all data on the drive.
To safely eject your drive on Windows, click the 'Safely Remove Hardware' icon in the system tray and select your device. On a Mac, drag the drive to the Trash or click the Eject button next to the drive in Finder.
To clean your ASUS DL External HDD, power off and disconnect the device. Use a soft, dry cloth to gently wipe the exterior. Avoid using any liquids or harsh cleaners.
To check the available storage space, connect the drive to your computer. On Windows, go to 'This PC' and right-click the drive, then select 'Properties'. On a Mac, select the drive in Finder and press 'Command + I' to view storage details.
The ASUS DL External HDD supports NTFS, FAT32, and exFAT file systems. NTFS is recommended for Windows users, while exFAT is suitable for both Windows and Mac compatibility.
To improve transfer speeds, ensure your drive is connected to a USB 3.0 port on your computer, as it offers faster data transfer rates. Also, check for any available firmware updates for your device.