Amcrest AMC4KDM28-W User Manual

Amcrest AMC4KDM28-W Security Camera manual cover
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Amcrest AMC4KDM28-W Security Camera Specification

The Amcrest AMC4KDM28-W Security Camera is designed to deliver high-quality surveillance with its advanced imaging capabilities and robust features. This dome camera is equipped with a 4K Ultra HD resolution sensor, providing clear and detailed video footage with a resolution of 3840 x 2160 pixels. The camera supports a wide dynamic range (WDR) to enhance image quality in varying lighting conditions, ensuring optimal visibility both in bright and dark areas. It features a 2.8mm fixed lens, offering a broad field of view suitable for monitoring expansive areas.

The AMC4KDM28-W includes infrared night vision capabilities, allowing it to capture clear images up to 98 feet away in complete darkness. Its IP67 weatherproof rating ensures durability and reliable performance in challenging outdoor environments, making it suitable for both indoor and outdoor applications. The camera supports H.265 and H.264 video compression formats, optimizing storage space while maintaining high video quality.

Connectivity is achieved through Power over Ethernet (PoE), simplifying installation by allowing power and data transmission over a single cable. The camera is compatible with Amcrest software and third-party applications via ONVIF compliance, providing flexibility in integration with existing security systems. Motion detection and alert notifications enhance its security features, enabling real-time monitoring and response.

With its advanced technology and sturdy construction, the Amcrest AMC4KDM28-W Security Camera is an ideal choice for those seeking a reliable and high-performance surveillance solution. It combines cutting-edge imaging technology with user-friendly features to deliver comprehensive security coverage for various settings.

Amcrest AMC4KDM28-W Security Camera F.A.Q.

How do I set up the Amcrest AMC4KDM28-W Security Camera for the first time?

To set up the Amcrest AMC4KDM28-W, connect the camera to a power source and your network using an Ethernet cable. Download the Amcrest View Pro app on your smartphone, create an account, and follow the on-screen instructions to add your camera using the QR code or manually entering the UID.

What should I do if the camera is not connecting to Wi-Fi?

Ensure the camera is within range of your Wi-Fi router and that the SSID and password are correct. Try restarting the camera and the router. If the issue persists, reset the camera to factory settings and attempt the setup process again.

How can I access the live feed from my Amcrest AMC4KDM28-W remotely?

Download the Amcrest View Pro app on your mobile device and log in with your account credentials. Once logged in, select your camera from the device list to access the live feed remotely.

What steps can I follow to troubleshoot a blurry image from the camera?

Check if the camera lens is clean and free from obstructions. Adjust the focus ring on the camera if applicable, and ensure the camera firmware is up to date. Modify the camera's resolution settings in the app if needed.

How can I configure motion detection alerts on my Amcrest AMC4KDM28-W?

Open the Amcrest View Pro app, navigate to the device settings, and select 'Motion Detection'. Enable motion detection alerts and adjust sensitivity and detection zones according to your preference.

What maintenance should be performed regularly on the Amcrest AMC4KDM28-W?

Regularly clean the camera lens with a soft, dry cloth to ensure clear images. Check for firmware updates periodically and ensure the camera is securely mounted. Inspect the power and network connections for any signs of wear or damage.

How do I reset the Amcrest AMC4KDM28-W to factory settings?

Locate the reset button on the camera, usually found on the back or bottom. Press and hold the button for about 10-15 seconds until the camera restarts. This will reset the camera to factory settings.

Why is my Amcrest AMC4KDM28-W recording only at night?

Check the camera's recording schedule in the Amcrest View Pro app. Ensure that the recording is set to 'Continuous' or according to a specified schedule that includes daytime hours.

What should I do if the camera's audio is not working?

Verify that the microphone and speaker settings are enabled in the Amcrest View Pro app. Check the device volume and ensure there are no obstructions around the camera's microphone. Update the camera firmware if necessary.

How can I improve the night vision performance of my Amcrest AMC4KDM28-W?

Ensure that there are no reflective surfaces near the camera that could cause glare. Adjust the camera angle to minimize reflections and ensure night vision settings are optimized within the app. Consider adding external IR illuminators if necessary.