ZTE Quest 5 User's Manual
![ZTE Quest 5 manual cover](/images/2070d0750f2bec2531c01f9c/thumbs/thumb175x175.webp)
To perform a factory reset on your ZTE Quest 5, go to Settings > System > Reset options > Erase all data (factory reset). Confirm your choice and wait for the process to complete. This will erase all data on your device, so ensure you have backed up important information.
First, ensure that Wi-Fi is enabled on your device. Restart your router and your phone. If problems persist, go to Settings > Network & internet > Wi-Fi, forget the network, and reconnect. If the issue continues, reset network settings under Settings > System > Reset options.
Check the charging cable and adapter for damage. Try using another charger if available. Clean the charging port of your phone to ensure no debris is blocking it. If these steps don’t help, it may be a battery issue, and you should contact customer support.
To improve battery life, reduce screen brightness, turn off background app updates, and disable unused connectivity features like Bluetooth or GPS. Enable power saving mode in Settings > Battery > Battery saver. Regularly update your apps and OS for optimal performance.
To take a screenshot, simultaneously press and hold the Power and Volume Down buttons until you hear a shutter sound or see a visual confirmation. You can find the screenshot in the Photos app under the Screenshots album.
Turn off your device before inserting the SIM card. Locate the SIM card slot on the side of the phone, insert the SIM ejector tool into the small hole, and gently pull out the tray. Place the SIM card in the tray and push it back into the phone until it clicks securely.
Remove any recently installed apps that might be causing instability. Ensure all apps and your operating system are up to date. If problems persist, consider performing a factory reset after backing up your data. If the issue continues, it may require professional inspection.
Clear app caches in Settings > Storage. Uninstall unused apps and move media files to an SD card or cloud storage. Use the built-in Storage Manager to help identify large files and apps that you can remove.
To update the software on your ZTE Quest 5, go to Settings > System > Advanced > System update. If an update is available, you will be prompted to download and install it. Ensure your device is connected to Wi-Fi and has sufficient battery charge.
Open the Email app and select your email provider. Enter your email address and password, then follow the on-screen instructions to complete the setup. You can also manually configure the settings if needed by choosing the Manual Setup option.