Vivotek iVIewer App V3.14 User Manual

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Vivotek iVIewer App V3.14 Software Specification

The Vivotek iViewer App V3.14 is a robust mobile surveillance software designed to provide seamless remote monitoring and management of Vivotek network cameras. This app is compatible with both iOS and Android platforms, offering enhanced flexibility for users on a variety of devices. It supports connection to a wide range of Vivotek network cameras, allowing users to view live video feeds, playback recorded footage, and manage camera settings remotely. The app features an intuitive user interface that facilitates easy navigation through its functionalities, including real-time video streaming, snapshot capture, and digital zoom capabilities.

Version 3.14 introduces improved connectivity and performance, ensuring a more stable and reliable user experience. It supports multiple simultaneous camera connections, allowing users to monitor several locations at once. The app is designed with security in mind, offering encrypted data transmission to protect against unauthorized access. It also includes push notification functionality, alerting users to motion detection events or other configurable triggers, ensuring timely awareness of security incidents.

Additionally, the Vivotek iViewer App V3.14 supports PTZ (pan-tilt-zoom) control for compatible cameras, providing users with comprehensive control over their surveillance environment. The app can be integrated with Vivotek's VAST video management software for a more unified surveillance solution. It offers customizable layouts and views, enabling users to tailor the app's interface to their monitoring needs. The user-friendly design and robust feature set make the Vivotek iViewer App V3.14 a valuable tool for anyone requiring efficient and reliable mobile surveillance capabilities.

Vivotek iVIewer App V3.14 Software F.A.Q.

How do I add a camera to the Vivotek iViewer App V3.14?

To add a camera, open the app, go to the "Device List," and tap the "+" icon. Enter the camera's IP address, username, and password, then save the settings.

Why can't I connect to my camera using the Vivotek iViewer App V3.14?

Ensure your mobile device is connected to the internet. Check if the camera is powered on and accessible via the network. Verify that the camera's IP address and login credentials are correct.

How do I enable push notifications on the Vivotek iViewer App V3.14?

Go to the app settings, select "Notifications," and toggle the switch to enable push notifications. Ensure that notifications are also enabled in your device's system settings.

Can I view multiple camera feeds simultaneously on the Vivotek iViewer App V3.14?

Yes, the app supports multi-channel viewing. Go to the "Live View" section and select the grid icon to choose the number of camera feeds you wish to view simultaneously.

How do I troubleshoot video playback issues in the Vivotek iViewer App V3.14?

Check your network connection and ensure it is stable. Restart the app and try accessing the video again. If issues persist, verify that the camera's firmware is up to date.

How can I change the password for a camera in the Vivotek iViewer App V3.14?

To change the camera password, access the camera's settings via a web browser, update the password, and then change the credentials in the app's "Device List" settings.

What should I do if the Vivotek iViewer App V3.14 crashes frequently?

Ensure your app is updated to the latest version. Clear the app's cache and data, then restart your device. If problems continue, reinstall the app from the app store.

How do I set up remote access for my cameras using the Vivotek iViewer App V3.14?

Ensure that the cameras are configured for remote access via port forwarding or VPN. Enter the external IP address or dynamic DNS of your network in the app settings.

Can I record video directly to my mobile device using Vivotek iViewer App V3.14?

The app does not support direct recording to the mobile device. However, you can view and manage recordings stored on the camera or a connected NVR.

How do I update the Vivotek iViewer App to the latest version?

Visit the app store on your device, search for "Vivotek iViewer," and tap "Update" if a newer version is available. Ensure your device meets the app's system requirements.