Q1. What can I do if I cannot access the Internet? A1. Make sure all cables are properly and securely connected to the
modem router. A2. Contact your Internet service provider to make sure the modem
router is activated. A3. Contact our Technical Support if the problem persists.
Q2. What can I do if the login page does not appear? A1. If the computer is set to a static or fixed IP address, change the
setting to obtain an IP address automatically. A2. Make sure http://tplinkmodem.net or http://192.168.1.1 is
correctly entered in the web browser. A3. Use another web browser and try again. A4. Reboot your modem router and try again. A5. Disable then re-enable the network adapter being used.
For advanced configuration, refer to the User Guide which can be downloaded at http://www.tp-link.us/support/download.
For further assistance, contact Technical Support at 1-866-225-8139 or visit http://www.tp-link.us/support/contact.
For additional FAQs, visit http://www.tp-link.us/support/faq.
FAQ (Frequently Asked Questions) Q3. What can I do if I forgot my password?
For the web management page password: A. Refer to FAQ > Q4 to reset the modem router, and then use the
default admin (all lowercase) for both username and password to log in.
For the wireless password: A1. The default Wi-Fi Password/PIN is printed on the Information Card or
the product label at the bottom of the modem router. A2. If the default wireless password has been changed, log into the web
management page and go to Basic > Wireless to retrieve or reset your password.
For the Guest Network password: A. Log into the web management page and go to Basic > Guest
Network to retrieve or reset the password.
Q4. How do I restore the modem router to its factory default settings?
USB Features
USB Ports for Sharing
Remote Access via FTP Server
Printer SharingLocal Storage Sharing
Media Sharing
The USB ports can be used for media sharing, storage sharing and printer sharing within your local network. You can also set up an FTP server to access your files remotely through the Internet.
To learn more about the USB features, visit http://tp-link.com/app/usb, or simply scan the QR code.
LED Indicators
LED Status Indication (Power) Power is on or off.
The modem router has synchronized one channel. The modem router has synchronized more than one channel. The modem router is scanning for downstream channels. The synchronization has not started or has failed.
The modem router has synchronized one channel. The modem router has synchronized more than one channel. The modem router is synchronizing upstream channels. The synchronization has not started or has failed.
Internet service is available or is unavailable. The modem router is attempting to connect to the internet.
At least one LAN port is connected to a powered-on device. No LAN port is connected to a powered-on device.
The wireless network is enabled or disabled.
This light remains on for 5 minutes when a WPS connection is established, then turns off. WPS connection is in progress. This may take up to 2 minutes.
A USB device is plugged into the USB port. A USB device is being identified. No device is plugged into the USB port.
On/Off
White Green Flashing Off
White Green Flashing Off
On/Off Flashing
On Off
On/Off
On/Off
Flashing
On Flashing Off
(Downstream)
(Upstream)
(Wireless)
(USB)
(WPS)
(LAN)
(Internet)
Customize the Wireless Network 1. Connect your computer to the modem router via a wired or
wireless connection.
2. Launch a web browser and type in http://tplinkmodem.net or http://192.168.1.1. Use admin for both username and password, then click Log in. Note:
To enable and customize guest network, go to Basic > Guest Network.
If the login page does not appear, please refer to FAQ > Q2.
3. Go to Basic > Wireless to personalize your wireless network name (SSID) and password, then click Save. Once done, you will need to reconnect to your wireless network using the new SSID and password.
The product should be connected to cable distribution system that grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93 - Grounding of Outer Conductive Shield of a Coaxial Cable.
Safety Information
Note:
http://tplinkmodem.net
A1. With the modem router powered on, press and hold the Reset button on the rear panel of the modem router for at least 8 seconds until all LEDs turn back on, then release the button.
A2. Log in to the web management page of the modem router. Go to Advanced > System tools > Backup & Restore and click Reset. The modem router will restore and reboot automatically.
*On the back panel
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