Sena 20S Evo Quick Start Guide

Sena 20S Evo manual cover
Pages 10
Year 2021
Language(s)
English en

Sena 20S Evo Specification

The Sena 20S Evo is a state-of-the-art motorcycle communication system designed to enhance rider connectivity and interaction. It features Bluetooth 4.1 technology, enabling seamless wireless communication with a range of up to 1.2 miles in open terrain. This device supports the simultaneous connection of up to eight riders, ensuring a robust intercom experience. The 20S Evo offers Advanced Noise Control™ technology, effectively reducing ambient noise for clear audio delivery. The unit is equipped with an updated, more streamlined shark fin antenna, which improves general intercom stability and range performance compared to its predecessor.

The device provides crystal clear HD audio, and thanks to the audio multitasking feature, users can engage in intercom conversations while listening to music, FM radio, or GPS instructions. Its intuitive voice command system allows for hands-free operation, enhancing safety and convenience. With its universal intercom capability, the 20S Evo can connect with other Sena and non-Sena Bluetooth devices, ensuring versatility.

The headset is designed for easy installation with most helmet types and includes both a boom and wired microphone for flexible configuration. The 20S Evo offers a robust battery life, providing up to 13 hours of talk time and 10 days of standby time. Charging is efficient, with a full charge achieved in just 2.5 hours. The device is firmware upgradeable, ensuring users can benefit from the latest features and improvements. With its durable build and weather-resistant design, the Sena 20S Evo is engineered for reliability and performance in various riding conditions, making it an ideal choice for motorcycle enthusiasts seeking comprehensive communication solutions.

Sena 20S Evo F.A.Q.

How do I pair my Sena 20S Evo with a smartphone?

To pair your Sena 20S Evo with a smartphone, turn on the headset and press the Phone Button for 5 seconds. When you hear the voice prompt "Phone pairing," search for Bluetooth devices on your smartphone and select "Sena 20S Evo" from the list.

What should I do if my Sena 20S Evo is not charging?

Ensure the charging cable is properly connected to both the device and the power source. Try using a different USB cable or power adapter. If the issue persists, check for any debris in the charging port and clean it carefully.

How can I reset my Sena 20S Evo to factory settings?

To reset the Sena 20S Evo, press and hold the Jog Dial and Phone Button for 10 seconds until the LED flashes red. This will restore the device to factory settings.

How do I update the firmware on my Sena 20S Evo?

Download the Sena Device Manager from the Sena website, install it on your computer, and connect your 20S Evo via USB. Follow the on-screen instructions to update your device's firmware.

Can I connect the Sena 20S Evo to multiple devices at once?

Yes, the Sena 20S Evo supports multi-point Bluetooth connectivity, allowing you to connect to two Bluetooth devices simultaneously, such as a smartphone and GPS.

How can I improve the battery life of my Sena 20S Evo?

To improve battery life, turn off features like the FM radio and Bluetooth when not in use. Additionally, reduce the volume and disable the voice prompt feature to conserve power.

What is the best way to clean and maintain my Sena 20S Evo?

Use a soft, dry cloth to wipe the exterior of the headset. Avoid using water or cleaning agents directly on the device. Regularly check and clean the microphone and speaker ports to ensure optimal performance.

What should I do if the Sena 20S Evo is not connecting to another intercom device?

Ensure both devices are within range and in pairing mode. Restart both units and attempt the pairing process again. Check for firmware updates that may enhance connectivity.

How can I activate the voice command feature on the Sena 20S Evo?

To activate voice commands, tap the Jog Dial and say a command after hearing the voice prompt. Ensure voice command is enabled in the settings via the mobile app or Sena Device Manager.

How do I perform a factory reset on the Sena 20S Evo if it's unresponsive?

If the device is unresponsive, perform a fault reset by inserting a paperclip into the pinhole reset button located on the main unit. If necessary, proceed with a full factory reset as described in the manual.