Sena Bluetooth Mic & Intercom Quick Start Guide

To pair your Sena Bluetooth device with your smartphone, turn on the device and activate Bluetooth on your phone. Press and hold the phone button on the Sena until you hear "Phone pairing." Select the Sena device from the list of available Bluetooth devices on your phone and confirm the pairing.
If your Sena device is not charging, first ensure that the charger and cable are functioning properly by testing them with another device. Check the charging port for any debris or damage. Try using a different USB port or charger. If the problem persists, reset the device or contact Sena support.
To update the firmware, download the Sena Device Manager from the Sena website and install it on your computer. Connect your device to the computer using a USB cable, launch the Device Manager, and follow the on-screen instructions to check for updates and install the latest firmware.
Poor audio quality can result from a weak Bluetooth connection or interference. Ensure that the devices are within the recommended range and have a clear line of sight. Check for any physical obstructions or sources of interference like Wi-Fi routers. Adjust the positioning of the microphone and speakers for optimal clarity.
Yes, you can use your Sena device while it is charging. However, ensure that the charging cable does not interfere with your movements or safety, especially if used on a motorcycle.
To perform a factory reset, press and hold the phone button, jog dial, and the intercom button simultaneously for about 10 seconds until the LED flashes red. This will restore the device to its original settings.
The battery life of a fully charged Sena Bluetooth Intercom can vary by model, but typically, it offers up to 12 hours of talk time and 10 days of standby time. Check the specific model's user manual for precise details.
To connect to a GPS unit, ensure both devices are turned on and in pairing mode. On the Sena, enter pairing mode by holding the phone button until you hear "Configuration menu." Then select "GPS pairing" and choose the Sena device on your GPS unit to complete the connection.
If your Sena device won't turn on, ensure it is charged by connecting it to a power source. If it's unresponsive, perform a reset by pressing the reset button (if available) or try a factory reset. If these steps don't work, contact Sena support for further assistance.
To clean your Sena device, use a soft, damp cloth to wipe the exterior. Avoid using harsh chemicals or submerging the device in water. Regularly check and clean the microphone and speaker areas to prevent dust buildup. Store the device in a cool, dry place when not in use.