Sena Expand Quick Start Guide
![Sena Expand manual cover](/images/cd74eae3a0b1793d2534a757/thumbs/thumb175x175.webp)
To pair your Sena Expand with a smartphone, first turn on the headset by pressing the Jog Dial for 1 second. Then, hold the Jog Dial for 5 seconds until you hear a voice prompt saying "Phone pairing". Search for Bluetooth devices on your smartphone and select Sena Expand. Enter 0000 if a PIN is required.
If your Sena Expand is not turning on, ensure that it is fully charged. Connect it to the charger and check if the LED indicator lights up. If it still doesn't turn on, try a different USB cable or charger, and make sure the charging port is clean.
To reset your Sena Expand to factory settings, press and hold the Jog Dial and the Phone Button simultaneously for 10 seconds until you hear "Factory reset". Press the Jog Dial again to confirm.
Yes, you can use the Sena Expand while it is charging. However, it is recommended to ensure the charging setup is secure and to avoid using it in wet conditions to prevent electrical hazards.
To update the firmware on your Sena Expand, download the Sena Device Manager from the Sena website. Connect the headset to your computer using a USB cable, launch the Device Manager, and follow the on-screen instructions to complete the update.
To clean your Sena Expand, use a soft, damp cloth to wipe the exterior. Avoid using harsh chemicals or solvents. Ensure the device is dry before use and store it in a cool, dry place when not in use. Regularly check for software updates to maintain optimal performance.
To improve the battery life of your Sena Expand, fully charge the battery before first use and avoid overcharging. Turn off the device when not in use and keep it in a moderate temperature environment. Regularly update the firmware for efficiency improvements.
If the audio quality is poor, check the volume settings on both the Sena Expand and your connected device. Ensure the firmware is up-to-date. Re-pair the Bluetooth connection and move away from potential sources of interference, such as other electronic devices.
To initiate a group intercom session, press and hold the Jog Dial for 3 seconds until you hear "Group Intercom". The intercom will start searching for other Sena devices. Once connected, you can communicate with up to three other headsets.
The intercom range of the Sena Expand is up to 900 meters (980 yards) in open terrain. The range can be affected by obstacles such as buildings or trees, so for best performance, maintain a clear line of sight between devices.