Ezviz H3C America User Manual

To set up your Ezviz H3C America Camera, download the EZVIZ app on your smartphone. Create an account or log in, then click on the "+" button to add a new device. Follow the on-screen instructions to connect the camera to your Wi-Fi network.
Ensure that your Wi-Fi network is 2.4 GHz, as the camera may not support 5 GHz bands. Check that your Wi-Fi password is correct, and the camera is within range of the router. Restart both your router and the camera.
You can access the live feed remotely via the EZVIZ app. Log in to your account, select your camera from the device list, and tap on the camera icon to view the live stream. Ensure your phone has internet connectivity.
Ensure the camera lens is clean and unobstructed. Adjust the lighting in the camera's field of view. If the image is blurry, manually adjust the focus if applicable. Also, check that your internet connection is stable.
To reset the camera, locate the reset button, usually on the back or bottom of the device. Press and hold it for about 10 seconds until the indicator light blinks, indicating the camera has been reset.
Ensure that the camera has a properly formatted and inserted SD card if local storage is needed. Check the recording schedule settings in the app and ensure motion detection or continuous recording is enabled.
Open the EZVIZ app, go to the settings of your camera, and check for firmware updates. If an update is available, follow the on-screen instructions to download and install it.
Yes, EZVIZ offers cloud storage options. You can subscribe to a service plan through the EZVIZ app, allowing you to save and access recordings from any location.
Regularly clean the camera lens and housing to prevent dust accumulation. Check for firmware updates periodically and ensure the camera is positioned securely. Additionally, verify that the power supply and connections are stable.
Use a strong, unique password for your EZVIZ account and update it regularly. Enable two-factor authentication if available. Ensure your home network is secure, using WPA3 encryption if possible, and regularly update your router's firmware.