Ezviz CTQ3N APAC V1.0.0 User Manual

Ezviz CTQ3N APAC V1.0.0 Camera manual cover

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Ezviz CTQ3N APAC V1.0.0 Camera Specification

The Ezviz CTQ3N APAC V1.0.0 Camera is a robust outdoor security solution designed for high-performance video surveillance. It features a 2MP CMOS sensor capable of delivering 1080p Full HD resolution, ensuring clear and detailed video capture. The camera is equipped with a smart IR night vision function that extends visibility up to 30 meters, allowing for effective monitoring even in low-light conditions. It supports H.265 video compression technology, which reduces bandwidth and storage requirements while maintaining high-quality video output. The CTQ3N boasts an IP67 weatherproof rating, making it durable and reliable in various environmental conditions, effectively protecting against dust and water ingress.

In terms of connectivity, the camera is compatible with 2.4 GHz Wi-Fi networks, providing flexible installation options without the need for extensive wiring. It also supports Ethernet connectivity for more stable network performance. The device includes a built-in microphone, enabling audio recording along with video capture, and supports two-way audio communication for interactive functionality. It integrates seamlessly with the Ezviz app, allowing users to access real-time footage, receive motion detection alerts, and manage settings remotely through their smartphones or tablets. The camera is compatible with multiple storage solutions, including microSD cards up to 256GB, Ezviz Cloud, and network-attached storage (NAS) devices, providing diverse options for video storage and management. The Ezviz CTQ3N APAC V1.0.0 Camera combines advanced technology with user-friendly features, making it an ideal choice for enhancing security in residential and commercial settings.

Ezviz CTQ3N APAC V1.0.0 Camera F.A.Q.

How do I set up the Ezviz CTQ3N camera for the first time?

To set up the Ezviz CTQ3N camera, download the Ezviz app on your smartphone. Create an account or log in if you already have one. Add the device by scanning the QR code on the camera or entering the serial number manually. Follow the in-app instructions to connect the camera to your Wi-Fi network.

What should I do if my Ezviz CTQ3N camera cannot connect to Wi-Fi?

Ensure your Wi-Fi network is 2.4GHz, as the camera does not support 5GHz. Check that your Wi-Fi password is correct and that the camera is within range of the router. Restart both the camera and the router. If the issue persists, reset the camera to factory settings and try the setup process again.

How can I reset the Ezviz CTQ3N camera to factory settings?

To reset the Ezviz CTQ3N camera, press and hold the reset button located on the camera for about 10 seconds until the status LED blinks rapidly. The camera will reboot and reset to factory settings, allowing you to start the setup process anew.

What is the best way to mount the Ezviz CTQ3N camera outdoors?

Select a location that provides a wide field of view and is within range of your Wi-Fi. Use the drill template and mounting kit provided to secure the camera to a wall or ceiling. Ensure that the camera is protected from direct exposure to rain and sunlight for optimal performance.

How do I enable motion detection on my Ezviz CTQ3N camera?

Open the Ezviz app, navigate to the camera settings, and select 'Motion Detection.' Enable the feature and adjust the sensitivity level according to your preference. You can also set specific detection zones if supported, to focus on particular areas in the camera's view.

What can I do if the night vision on my Ezviz CTQ3N camera is not working?

Check if the infrared (IR) LEDs are enabled in the camera settings. Ensure there are no obstructions blocking the camera lens or the IR sensors. If the problem persists, restart the camera or perform a factory reset. If issues continue, contact Ezviz support for further assistance.

How can I view recorded footage on my Ezviz CTQ3N camera?

Recorded footage can be viewed via the Ezviz app. Navigate to the playback section and select the date and time of the footage you wish to review. Ensure that you have inserted a compatible microSD card or subscribed to Ezviz CloudPlay for cloud storage.

Why is the Ezviz CTQ3N camera not sending notifications to my phone?

Ensure that push notifications are enabled in the Ezviz app settings. Check your phone's notification settings to make sure notifications are allowed for the Ezviz app. Verify that the camera is online and connected to the internet.

How do I update the firmware on my Ezviz CTQ3N camera?

To update the firmware, open the Ezviz app, go to the camera settings, and check for firmware updates. If an update is available, follow the prompts to download and install it. Ensure the camera remains powered and connected to the internet during the update process.

Can the Ezviz CTQ3N camera be integrated with third-party smart home platforms?

The Ezviz CTQ3N camera is compatible with certain third-party platforms such as Google Assistant and Amazon Alexa. You can enable integration by linking your Ezviz account with these services via their respective apps, allowing for voice control and smart home automation.