Ezviz C1HC America User Manual

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Ezviz C1HC America Camera Specification

The Ezviz C1HC America Camera is a compact and efficient home security solution, designed to deliver high-quality surveillance with ease of use. This camera supports 1080p full HD video resolution, ensuring clear and detailed imagery for reliable monitoring. Equipped with a 2.8mm lens, it offers a wide field of view to cover more area, making it suitable for various indoor environments. The camera features advanced infrared night vision capabilities, allowing it to capture crisp images even in low-light conditions up to a distance of 12 meters.

Connectivity is facilitated through Wi-Fi, enabling seamless integration into home networks for remote access via the Ezviz app, compatible with both iOS and Android devices. This provides users with real-time streaming and alerts, ensuring they are always informed of activities within the camera's range. The C1HC supports two-way audio communication, featuring a built-in microphone and speaker, which allows for interaction with visitors or deterrence of intruders.

For storage, the camera supports microSD cards up to 256GB, offering ample space for recorded footage. Alternatively, users can opt for Ezviz's cloud storage service, ensuring secure and accessible data storage. The device's installation is user-friendly, with options for wall or ceiling mounting, and it can be powered through a standard power outlet.

The Ezviz C1HC is engineered with a sleek, unobtrusive design, blending seamlessly into home interiors while maintaining a robust build to withstand everyday use. It supports various smart home integrations, enhancing its functionality within a connected environment. Overall, the Ezviz C1HC America Camera provides a comprehensive, user-centric approach to home security, balancing performance with accessibility.

Ezviz C1HC America Camera F.A.Q.

How do I set up the Ezviz C1HC camera for the first time?

To set up the Ezviz C1HC camera, download the Ezviz app from the App Store or Google Play. Create an account or log in. Tap the '+' icon to add a device, scan the QR code on your camera, and follow the on-screen instructions to connect to your Wi-Fi network.

What should I do if the camera does not connect to Wi-Fi?

Ensure your Wi-Fi network is 2.4GHz as the Ezviz C1HC does not support 5GHz networks. Check if the Wi-Fi password is correct. Try restarting your router and the camera, and ensure the camera is close enough to the router during setup.

How can I reset the Ezviz C1HC camera to its factory settings?

To reset the camera, locate the reset button on the device. Press and hold it for about 10 seconds until the LED indicator turns red and starts blinking. Release the button, and the camera will reset to factory settings.

What should I do if the camera's video feed is lagging?

Check your internet connection speed. A slow connection can cause lag. Ensure the camera is within range of your Wi-Fi router. Reducing the number of devices connected to the network may also help improve the feed quality.

How can I update the firmware on the Ezviz C1HC camera?

Open the Ezviz app, go to the camera's settings, and check for firmware updates. If an update is available, follow the prompts to download and install it. Ensure the camera remains powered on during the update.

Why is there no audio coming from the camera's live feed?

Make sure the audio is enabled in the camera settings within the Ezviz app. Check your smartphone's volume settings as well. If the issue persists, try restarting the camera and the app.

How do I configure motion detection alerts on my Ezviz C1HC camera?

In the Ezviz app, navigate to the camera's settings and select 'Motion Detection.' Customize the detection area and sensitivity levels. Enable notifications to receive alerts when motion is detected.

What can I do if the night vision is not working properly?

Ensure the night vision mode is enabled in the camera settings. Check if there are any obstructions or reflective surfaces that might interfere with the infrared light. Cleaning the camera lens may also help improve night vision.

How can I view recorded footage on the Ezviz C1HC camera?

To view recorded footage, open the Ezviz app, select your camera, and go to the 'Playback' section. From there, you can select the date and time to view specific recordings stored on your microSD card or cloud storage.

What maintenance is required to ensure the Ezviz C1HC camera functions properly?

Regularly check for firmware updates and install them. Keep the camera lens clean and free from obstructions. Ensure the camera is securely mounted and periodically check all connections, including power and network, to prevent disconnections.