Dell Surface Pro 4 User's Guide

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Dell Surface Pro 4 Tablet Specification

The Dell Surface Pro 4 Tablet, though not a Dell product as it is manufactured by Microsoft, is a versatile device designed to meet the demands of both professional and personal users. It features a 12.3-inch PixelSense display with a resolution of 2736 x 1824 pixels, providing vibrant and sharp visuals suitable for a wide range of applications. The tablet is powered by Intel's 6th Generation Core processors, offering options from Core m3 to Core i7, which cater to varying performance needs, from basic tasks to more intensive computing requirements. Depending on the model, it comes with 4GB, 8GB, or 16GB of RAM, allowing for efficient multitasking and smoother operation of memory-intensive applications.

Storage options range from 128GB to 1TB of SSD, ensuring fast data access speeds and ample space for files and applications. The Surface Pro 4 is equipped with an 8MP rear-facing camera and a 5MP front-facing camera, supporting high-definition video calls and quality photography. For connectivity, it includes a full-size USB 3.0 port, a microSD card reader, a Mini DisplayPort, a Surface Connect port, and a 3.5mm headphone jack. It also supports Wi-Fi 802.11ac and Bluetooth 4.0 for wireless connectivity.

The device runs on Windows 10 Pro, providing a familiar and secure operating environment with access to a wide range of applications. It supports the Surface Pen for enhanced productivity through handwritten notes and sketches. The battery life is designed to last up to 9 hours of video playback, making it suitable for extended use throughout the day. With its lightweight design, the Surface Pro 4 is a highly portable and efficient tool for users who require flexibility and power on the go.

Dell Surface Pro 4 Tablet F.A.Q.

How do I perform a factory reset on my Surface Pro 4?

To perform a factory reset on your Surface Pro 4, go to Settings > Update & Security > Recovery. Under 'Reset this PC', select 'Get started' and follow the on-screen instructions to complete the reset process.

What should I do if my Surface Pro 4 won't turn on?

If your Surface Pro 4 won't turn on, try performing a hard reset by holding down the power button for 30 seconds. If it still doesn't turn on, connect it to the charger and check for any signs of charging. If the issue persists, contact Dell support for further assistance.

How can I extend the battery life of my Surface Pro 4?

To extend the battery life of your Surface Pro 4, reduce screen brightness, turn on battery saver mode, close unused applications, disable unnecessary background apps, and avoid extreme temperatures.

What are the steps to update the drivers on my Surface Pro 4?

To update drivers on your Surface Pro 4, open the Device Manager, right-click the device you want to update, and select 'Update driver'. You can also use the Dell Update application for automatic driver updates.

Is it possible to upgrade the SSD on my Surface Pro 4?

The SSD on a Surface Pro 4 is not user-upgradable as it is soldered onto the motherboard. It is recommended to use an external SSD or cloud storage solutions for additional storage needs.

How do I connect my Surface Pro 4 to an external monitor?

To connect your Surface Pro 4 to an external monitor, use a Mini DisplayPort to HDMI/VGA adapter. Connect the adapter to the Surface's Mini DisplayPort and the other end to the monitor. Ensure the monitor is set to the correct input source.

What can I do if the touchscreen on my Surface Pro 4 is unresponsive?

If the touchscreen is unresponsive, try restarting the device. If the issue continues, update the touchscreen drivers via Device Manager. If these steps don’t help, perform a two-button shutdown by holding the power and volume-up buttons for 15 seconds.

How can I take a screenshot on my Surface Pro 4?

To take a screenshot, press and hold the Power button and the Volume Up button simultaneously. The screen will dim briefly, indicating that the screenshot has been taken. You can find the screenshot in the Pictures > Screenshots folder.

What should I do if my Surface Pro 4 is overheating?

If your Surface Pro 4 is overheating, ensure it is placed on a hard, flat surface to allow proper ventilation. Close intensive applications and check for any software updates. Consider using a cooling pad to help manage temperature.

Can I use a stylus with my Surface Pro 4 and how do I set it up?

Yes, you can use a stylus like the Surface Pen with your Surface Pro 4. To set it up, press and hold the top button of the Surface Pen until the LED light flashes. Go to Settings > Devices > Bluetooth & other devices, and select 'Add Bluetooth or other device' to pair the pen.