Brother DSmobile 820W Quick Setup Guide

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Brother DSmobile 820W Specification

The Brother DSmobile 820W Scanner is a compact and versatile portable scanning device designed for professionals who require efficient document management on the go. It features wireless connectivity, allowing seamless integration with various devices, including PCs, laptops, and mobile devices, enabling users to scan documents directly to cloud services or local storage. The scanner supports a maximum optical resolution of 600 x 600 dpi, ensuring high-quality, crisp, and clear digital reproductions of documents, photos, and receipts.

With a scanning speed of up to 8 pages per minute (ppm) for both color and monochrome documents, the DSmobile 820W enhances productivity by swiftly handling a variety of media types, including paper sizes up to A4, ID cards, and business cards. The device is equipped with a built-in rechargeable lithium-ion battery, allowing for true portability and operation in environments without immediate access to power outlets. Its compact size, measuring approximately 11.4 inches in length and weighing just over 1 pound, makes it easy to carry in a briefcase or backpack.

The scanner includes intuitive software for document management and editing, supporting Windows, macOS, and mobile platforms. It offers versatile output format options, including PDF, JPEG, and TIFF, providing flexibility for different user needs. The Brother DSmobile 820W is designed with ease of use in mind, featuring a simple one-touch scanning function that streamlines operations. Overall, this scanner combines efficiency, portability, and high-quality output, making it an ideal choice for professionals seeking reliable document scanning solutions in various settings.

Brother DSmobile 820W F.A.Q.

How do I connect the Brother DSmobile 820W to a Wi-Fi network?

To connect your Brother DSmobile 820W to a Wi-Fi network, press the Wi-Fi button on the scanner, open the Brother iPrint&Scan app on your mobile device, select your scanner, and follow the on-screen instructions to connect to the desired Wi-Fi network.

What should I do if my scanner is not detected by my computer?

Ensure that the scanner is powered on and properly connected to your computer via USB. Check that the USB cable is not damaged and try using a different USB port. Additionally, verify that the scanner driver is installed correctly on your computer.

How can I perform a factory reset on the Brother DSmobile 820W?

To perform a factory reset, press and hold the Power button for about 10 seconds until the scanner powers off, then press and hold the Wi-Fi button while turning the scanner back on. Release the Wi-Fi button when the Wi-Fi LED starts flashing.

What are the maintenance steps for the Brother DSmobile 820W?

Regular maintenance includes cleaning the scanner's rollers and glass with a soft, lint-free cloth. Ensure the scanner is powered off before cleaning. Periodically check for firmware updates to maintain optimal performance.

How do I scan documents to a mobile device using the Brother DSmobile 820W?

Install the Brother iPrint&Scan app on your mobile device, connect the scanner to the same Wi-Fi network as your mobile device, open the app, select your scanner, and follow the prompts to scan documents directly to your device.

What should I do if my scanned images are coming out skewed?

Ensure that the document is fed straight into the scanner. Check the document feeder for any obstructions and adjust the paper guides to fit the width of the document properly.

How can I update the firmware on the Brother DSmobile 820W?

Visit the Brother support website to download the latest firmware update. Connect your scanner to the computer via USB, run the firmware update utility, and follow the on-screen instructions to complete the update process.

Why is my scanner not connecting to Wi-Fi after a network change?

If the Wi-Fi network has changed, you need to reconnect the scanner to the new network. Reset the Wi-Fi settings on the scanner and use the Brother iPrint&Scan app to configure the new Wi-Fi connection.

How can I scan a multi-page document into a single file using the Brother DSmobile 820W?

Use the Brother iPrint&Scan software on your computer. Select the option to create a multi-page PDF before starting the scan. Feed each page one after the other until all pages are scanned into a single file.

What should I do if my scanner is making unusual noises?

Unusual noises may indicate that the scanner is dirty or there's an obstruction. Turn off the scanner, disconnect it, and inspect for any foreign objects. Clean the scanner's rollers and glass as per the maintenance instructions.