Contents

Users Guide DS-620 / DS-720D
- Using the documentation
- Trademarks
- Table of Contents
- 1 General Information
  - Scanner overview
  - LED indications
- 2 Installing the Scanner Driver and Scanning Software
  - For Windows users
  - For Macintosh users
- 3 Document Specifications
  - Acceptable documents
  - Unacceptable documents
  - Documents recommended for use with the Carrier Sheet
- 4 Scan Preparation
  - Loading a document
  - Loading the Carrier Sheet
    - Important Carrier Sheet tips
- 5 Scanning Applications and Settings
  - Choosing your scanning software
  - Using DSmobileCapture (for Windows)
  - Changing DSmobileCapture scan settings (for Windows)
    - File settings
    - Image settings
    - Paper settings
    - Preview settings
    - Options settings
    - Imprinter settings
    - Information
  - Using DSmobileCapture (for Macintosh)
  - Changing DSmobileCapture scan settings (for Macintosh)
    - Image settings
    - File settings
    - Paper settings
    - Options settings
    - Information
  - Using Button Manager V2 (for Windows)
    - Scanning methods
  - Scan buttons in the Button Manager V2 Button Panel (for Windows)
    - Scan to an image
    - Scan to an application
    - Scan to an email
    - Scan to a printer
    - Scan to shared folder
    - Scan to a FTP server
- 6 Scanner Calibration
  - Calibration using software (for Windows)
  - Calibration using software (for Macintosh)
- 7 Scanner Maintenance
  - Cleaning the outside of your scanner
  - Cleaning the inside of your scanner
- 8 Troubleshooting
  - Error and maintenance messages
  - Troubleshooting
- Appendix A
  - Specifications
    - General
    - Scanner
    - Interfaces
    - Computer requirements
- Appendix B
  - Contacting Brother
    - Register your product
    - Frequently asked questions (FAQs)
    - For customer service
  - Technical support (for PageManager and BizCard)

Brother DS-620 User's Guide

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Brother DS-620 Specification

The Brother DS-620 Scanner is a compact and efficient portable document scanner designed for professionals who require a mobile scanning solution. Measuring approximately 11.4 inches in length and weighing just over one pound, it offers exceptional portability without sacrificing performance. The scanner supports a maximum optical resolution of 600 x 600 dpi, ensuring high-quality scans suitable for both text and images. It is capable of scanning documents up to 8.5 inches wide and 32 inches long, accommodating a variety of document types including receipts, business cards, and legal-sized papers.

The DS-620 connects via USB 2.0, eliminating the need for an external power source by drawing power directly from the host computer, which enhances its portability. It is compatible with both Windows and Mac operating systems, ensuring flexibility across different computing environments. The scanner comes bundled with a suite of software that includes document management and business card management tools, enhancing productivity by organizing and digitizing documents efficiently.

With a scanning speed of up to 8 pages per minute, the DS-620 offers a balanced blend of speed and quality, meeting the needs of users who value both performance and convenience. The device supports TWAIN and SANE drivers, providing compatibility with a wide range of scanning applications. Its user-friendly design is geared towards simplifying the scanning process, making it an ideal choice for mobile professionals such as salespeople or field workers who need to manage documents on the go. The Brother DS-620 Scanner is a reliable, portable solution for those looking to streamline their document management processes while maintaining flexibility and ease of use.

Brother DS-620 F.A.Q.

How do I install the Brother DS-620 scanner driver on Windows?

Visit the Brother Support website, download the latest driver for the DS-620, and follow the installation instructions. Ensure your scanner is not connected to the computer until prompted.

How can I scan a document using the Brother DS-620 scanner?

Connect the scanner to your computer via USB, open your scanning software, select the DS-620 as the input device, and follow the on-screen instructions to scan your document.

Why is my Brother DS-620 scanner not recognized by my computer?

Ensure that the USB cable is securely connected and try using a different USB port. Check if the scanner's driver is properly installed and update it if necessary.

How do I clean the Brother DS-620 scanner?

Turn off the scanner and unplug it. Use a soft, lint-free cloth slightly dampened with water or a mild detergent to gently clean the scanner's exterior and the scan glass.

What should I do if my Brother DS-620 scanner is scanning blank pages?

Check if the document is placed correctly and the document feeder is clean. Ensure that the scanning software settings are configured correctly.

How can I update the firmware of my Brother DS-620 scanner?

Go to the Brother Support website, download the latest firmware update, and follow the provided instructions to update your scanner's firmware.

My Brother DS-620 scanner is making unusual noises. What could be the problem?

Ensure there are no obstructions in the scanner's path. Clean the scanner rollers and check for any signs of wear or damage. If noises persist, contact Brother support.

How do I scan multiple pages into a single PDF using the Brother DS-620?

Use the Brother scanning software to select ‘Multi-Page PDF’ as the scan format, then follow the instructions to feed each page through the scanner.

What should I do if the scanned images are coming out unclear or blurry?

Ensure the document is flat and the scanner glass is clean. Check the resolution settings in the scanning software and adjust them if necessary.

Can the Brother DS-620 scanner be used with macOS?

Yes, the Brother DS-620 scanner is compatible with macOS. Download and install the appropriate driver from the Brother Support website for macOS compatibility.