Transcend StoreJet Cloud User's Manual

To set up your Transcend StoreJet Cloud SSD, connect it to your network via Ethernet or Wi-Fi. Use the Transcend app or web interface to configure your device by following the on-screen instructions. Ensure that the device firmware is up-to-date after the initial setup.
If your StoreJet Cloud SSD is not detected, ensure it is properly connected to the network and powered on. Check your router's settings and make sure the device is assigned an IP address. Restart both the SSD and the router if necessary.
To back up data, use the Transcend Elite software or the provided web interface. Select the files or folders you wish to back up and choose 'Backup' to initiate the process. You can also set up automatic backup schedules through the software.
To reset your StoreJet Cloud SSD, access the device's web interface, navigate to the 'System' section, and select 'Factory Reset'. Confirm the action to wipe all data and restore default settings. Ensure you have a backup of important data before proceeding.
To upgrade the firmware, log into the device's web interface and check for updates under the 'Firmware Update' section. Follow the prompts to download and install the latest firmware version. Restart the device once the update is complete.
Yes, you can access your StoreJet Cloud SSD remotely using the Transcend Cloud app or web interface. Ensure that remote access is enabled in the settings and that your device is connected to the internet.
The StoreJet Cloud SSD supports up to 5 simultaneous users. Performance may vary depending on network conditions and the number of active users.
To secure your data, enable encryption through the device's settings. Use strong passwords for user accounts and regularly update them. Additionally, you can set user permissions to control access to specific files and folders.
If the device is running slow, check for any ongoing firmware updates or backups that might be affecting performance. Restart the device and ensure it has adequate ventilation. Consider reducing the number of connected users or optimizing your network settings.
While the internal storage of the StoreJet Cloud SSD cannot be expanded, you can connect external USB drives to the device to increase storage capacity. Use the web interface to manage and configure additional storage options.