tp-link TL-ER6020 V2 Installation Guide

Business Networking Solution

Installation Guide SafeStream Multi-WAN Router

TL-ER5120/TL-ER6120 TL-ER6020/TL-R480T+

About this Installation Guide This Installation Guide describes the hardware characteristics, installation methods and the points that should be attended to during the installation. This Installation Guide is structured as follows: Chapter 1 Introduction This chapter describes the external components of the router. Chapter 2 Installation This chapter illustrates how to install the router. Chapter 3 Connection This chapter illustrates how to do the physical connection of the router. Appendix A Troubleshooting Appendix B Hardware Specifications

Audience This Installation Guide is for:

Network Engineer Network Administrator

Conventions Some models featured in this guide may be unavailable in your country or region. For local sales

information, visit https://www.tp-link.com.

The figures in Chapter 2 to Chapter 3 are for demonstration purposes only. Your router may differ in appearance from that depicted.

This guide uses the specific formats to highlight special messages. The following table lists the notice icons that are used throughout this guide.

Remind to be careful. A caution indicates a potential which may result in device damage.

Remind to take notice. The note contains the helpful information for a better use of the product.

Related Document This Instal lat ion Guide is also available in PDF on our website. To obtain the latest documentation and product information, please visit the official website: https://www.tp-link.com

Contents

Chapter 1 Introduction 01 1.1 Product Overview ...........................................................01 1.2 Appearance .......................................................................01

Chapter 2 Installation 04 2.1 Package Contents ..........................................................04 2.2 Safety Precautions .........................................................04 2.3 Installation Tools ..............................................................06 2.4 Product Installation ........................................................06

Chapter 3 Connection 08 3.1 WAN Port ............................................................................08 3.2 LAN Port .............................................................................08 3.3 Verify Installation .............................................................08 3.4 Power On ............................................................................08 3.5 Initialization ........................................................................09 3.6 Accessing the Router ....................................................09

Appendix A Troubleshooting 10

Appendix B Hardware Specifications 11

SafeStream Multi-WAN Router

01Introduction

Chapter 1 Introduction

1.1 Product Overview

The TP-Link SafeStream Multi-WAN Router TL-ER6020/TL-ER6120/TL-R480T+/TL-ER5120 provides three adjustable ports that can be set to either LAN or WAN, which enable the users to configure the amount of WAN ports based on need and connect multiple Internet lines for bandwidth expansion. The router possesses excellent data processing capability and multiple powerful functions.

Abundant WAN Connection Type, DHCP and MAC Clone provide basic network connection capacity. Load Balance, NAT, and Routing provide advaced transmission functions. TL-ER6020/TL-ER6120 is also a VPN Router which supports VPN features including IPsec, PPTP and L2TP.

1.2 Appearance

Front Panel The front panel of TL-ER6020 is shown as the following figure. Figure 1-1 Front Panel of TL-ER6020

/

The front panel of TL-ER6120 is shown as the following figure. Figure 1-2 Front Panel of TL-ER6120

/

The front panel of TL-ER5120 is shown as the following figure. Figure 1-3 Front Panel of TL-ER5120

/

The front panel of TL-R480T+ is shown as the following figure. Figure 1-4 Front Panel of TL-R480T+

SafeStream Multi-WAN Router

02 Introduction

LEDs For TL-ER6120/TL-ER6020/TL-ER5120

LED Indication

PWR On: The router is powered on. Off: The router is powered off or the power supply is abnormal.

SYS Flashing: The router works properly. On or Off: The router works improperly.

Speed

Green On:Running at 1000Mbps without data transmission. Green Flashing: Running at 1000Mbps and is transmiting or receving data. Yellow On: Running at 100Mbps/10Mbps without data transmission. Yellow Flashing: Running at 100Mbps/10Mbps and is transmiting or receving data. Off: No device is linked to the corresponding port.

WAN On: The port is working in WAN mode. Off: The port is working in LAN mode.

For TL-R480T+

LED Indication

PWR On: The router is powered on.

Off: The router is powered off or the power supply is abnormal.

SYS Flashing: The router works properly.

On or Off: The router works improperly.

Link/Act

On: There is a device connected to the corresponding port but not active.

Flashing: The corresponding port is transmitting or receiving data.

Off: No device is linked to the corresponding port.

Interface Description

Interface Description

WAN The WAN port is designed to connect the router to a DSL/Cable modem or Ethernet by the RJ45 cable.

LAN The LAN port is designed to connect the router to the local PCs or switches by the RJ45 cable.

SafeStream Multi-WAN Router

03Introduction

Reset Use the button to restore the router to the factory defaults. With the router powered on, use a pin to press and hold the Reset button (about 5 seconds) until the SYS LED flashes quickly. Then release the button and wait for the router rebooting to its factory default settings.

Rear Panel

The rear panel is shown as the following figure. Here we take TL-ER6020 as an example. Figure 1-5 Rear Panel

100-240V~ 50/60Hz 0.3A

Power Socket Connect the female connector of the power cord here, and the male connector to the AC power outlet. Please make sure the voltage of the power supply meets the requirement of the input voltage (100-240V~ 50/60Hz).

Grounding Terminal The router already comes with lightning protection mechanism. You can also ground the router through the PE (Protecting Earth) cable of AC cord or with Ground Cable. For detailed information, please refer to the Lightning Protection Guide: https://www.tp-link.com/en/configuration-guides/lightning_protection_guide/?configurationId=2962

Kensington The kensington lock port is used to connect to a kensington lock to secure your router.

Caution: Please use the provided power cord.

SafeStream Multi-WAN Router

04 Installation

Chapter 2 Installation

2.1 Package Contents

Make sure that the package contains the following items. If any of the listed items is damaged or missing, please contact your distributor.

One Router One Power Cord This Installation Guide

Two mounting brackets, eight screws and four rubber feet

Installation Guide

Business Networking Solution

2.2 Safety Precautions

To avoid any device damage and bodily injury caused by improper use, please observe the following rules.

Safety Precautions Keep the power off during the installation. Wear an ESD-preventive wrist strap, and make sure that the wrist strap has a good skin contact and is

well grounded. Use only the power cord provided with the router. Make sure that the supply voltage matches the specifications indicated on the rear panel of the

router. Ensure the vent hole is well ventilated and unblocked. Do not open or remove the cover of the router. Before cleaning the device, cut off the power supply. Do not clean it by the waterish cloth, and never

use any other liquid cleaning method. Place the device with its bottom surface downward.

SafeStream Multi-WAN Router

05Installation

Site Requirements Temperature/Humidity

Please keep a proper temperature and humidity in the equipment room. Too high/low humidity may lead to bad insulation, electricity leakage, mechanical property changes and corrosions. Too high temperature may accelerate aging of the insulation materials and can thus significantly shorten the service life of the device. For normal temperature and humidity of the device, please check the following table.

Environment Temperature Humidity

Operating 0 to 40 10% to 90%RH Non-condensing

Storage -40 to 70 5% to 90%RH Non-condensing

Clearness

The dust accumulated on the router can be absorbed by static electricity and result in poor contact of metal contact points. Some measures have been taken for the device to prevent static electricity, but too strong static electricity can cause deadly damage to the electronic elements on the internal circuit board. To avoid the effect of static electricity on the operation of the router, please attach much importance to the following items:

Dust the device regularly, and keep the indoor air clean. Keep the device well grounded and ensure static electricity has been transferred. Electromagnetic Interference

Electronic elements including capacitance and inductance on the device can be affected by external interferences, such as conducted emission by capacitance coupling, inductance coupling, and impedance coupling. To decrease the interferences, please make sure to take the following measures:

Use the power supply that can effectively filter interference from the power grid. Keep the device far from high-frequency, strong-current devices, such as radio transmitting station. Use electromagnetic shielding when necessary.

SafeStream Multi-WAN Router

06 Installation

Lightning Protection

Extremely high voltage currents can be produced instantly when lightning occurs and the air in the electric discharge path can be instantly heated up to 20,000. As this instant current is strong enough to damage electronic devices, more effective lightning protection measures should be taken.

Ensure the rack and device are well earthed. Make sure the power socket has a good contact with the ground. Keep a reasonable cabling system and avoid induced lightning. Use the signal SPD (Surge Protective Device) when wiring outdoor.

Note: For detailed lightning protection measures, please refer to the Lightning Protection Guide: https://www.tp-link.com/en/configuration-guides/lightning_protection_guide/?configurationId=2962

Installation Site

When installing the device on a rack or a flat workbench, please note the following items: The rack or workbench is flat and stable, and sturdy enough to support the weight of 5.5kg at least. The rack or workbench has a good ventilation system. The equipment room is well ventilated. The rack is well grounded. Keep the power socket less than 1.5 meters away from the device.

2.3 Installation Tools Phillips screwdriver ESD-preventive wrist wrap Cables

Note: These tools are not provided with our product. If needed, please self purchase them.

2.4 Product Installation

Desktop Installation

To install the device on the desktop, please follow the steps:

1. Set the device on a flat surface strong enough to support the entire weight of the device with all fittings.

2. Remove the adhesive backing papers from the rubber feet.

SafeStream Multi-WAN Router

07Installation

3. Turnover the device and attach the supplied rubber feet to the recessed areas on the bottom at each corner of the device. Figure 2-1 Desktop Installation

Rack Installation To install the device in an EIA standard-sized, 19-inch rack, follow the instructions described below:

1. Check the grounding and stability of the rack.

2. Secure the supplied rack-mounting brackets to each side of the device with supplied screws, as illustrated in the following figure. Figure 2-2 Bracket Installation

3. After the brackets are attached to the device, use suitable screws (not provided) to secure the brackets to the rack, as illustrated in the following figure. Figure 2-3 Rack Installation

Caution: Please set 5~10cm gaps around the device for air circulation. Please avoid any heavy thing placed on the device. Please mount devices in sequence from the bottom to top of the rack and ensure a certain

clearance between devices for the purpose of heat dissipation.

Feet

Bottom of the Device

Notch

Rack-mounting Bracket

Screw

Rack

SafeStream Multi-WAN Router

08 Connection

Chapter 3 Connection

3.1 WAN Port

Please connect the WAN port of the router to the interface provided by ISP via Ethernet cable.

3.2 LAN Port

Connect a LAN port of the router to the computer by RJ45 cable as the following figure shows. Figure 3-1 Connecting the LAN Port

LAN Port

RJ45 Cable RJ45 Port

Note: If the router is connecting to Server/Switch or other Ethernet devices, please make sure the RJ45 cable is less than 100m.

3.3 Verify Installation

After completing the installation, please verify the following items: There are 5~10cm of clearance around the sides of the device for ventilation and the air flow is

adequate. The voltage of the power supply meets the requirement of the input voltage of the device. The power socket, device and rack are well grounded. The device is correctly connected to other network devices.

SafeStream Multi-WAN Router

09Connection

3.4 Power On Plug the female connector of the provided power cord into the power socket of the device, and the male connector into a power outlet as the following figure shows. Figure 3-2 Connecting to Power Supply

1

2

Note: The figure is to illustrate the application and principle. The power plug you get from the package and the socket in your situation will comply with the regulation in your country, so they may differ from the figure above.

3.5 Initialization

After the device is powered on, it begins the Power-On Self-Test. A series of tests run automatically to ensure the device functions properly. During this time, its LED indicators will respond as follows:

The PWR LED will light on all the time. The WAN and Speed LED will light on for about one second then turn off during the initilization. The SYS LED will flash quickly during the initialization. After the initilization finished, the SYS LED will

flash every second continuously.

3.6 Accessing the Router

After the initializaiton finished, you can access and manage the router using the GUI (Graphical User Interface). To access the router using the GUI, open a web browser and type the default management address http://192.168.0.1 in the address field, then press the Enter key. Create a username and a password for subsequent login attempts. Use the username and password set previously to log in to the router.

For the detailed configurations, please refer to the Configuration Guide. The guide can be found on the download center of our official website: https://www.tp-link.com/en/download-center.html.

SafeStream Multi-WAN Router

10 Appendix A Troubleshooting

Appendix A Troubleshooting Q1. What should I do if I forget the username and password for the router's web

management page?

Please restore the router to factory defaults. The default management address of the router is http://192.168.0.1. You can manually set a new username and password for login. All current settings will be cleared once the router is restored. If you have a backup of your configurations, you can import it after the factory restore is complete.

Q2. Why does the PWR LED work abnormally?

The PWR LED should be lit up when the power system works normally. If the PWR LED worked abnormally, please try the following:

1. Make sure that the power cable is connected properly, and the power contact is normal. 2. Make sure the voltage of the power supply meets the requirement of the input voltage of the

router.

Q3. What should I do if I can't access the web management page?

You are recommended to check the following:

1. If the computer is set to a static or fixed IP address, change its settings to obtain and IP address automatically.

2. Enter http://192.168.0.1 in the web browser and press Enter. 3. Use another web browser and try again. 4. Restore the router to its factory default settings and repeat the steps above.

Q4. Why is the web management page not displaying completely?

If you can access the web management page, but some of the configuration content is missing, please try the following:

1. Update your web browser or try a different web browser. 2. If pop-ups are being blocked, please lower the security level of your web browser.

SafeStream Multi-WAN Router

11Appendix B Hardware Specifications

Appendix B Hardware Specifications

Item Content

Standards TL-ER6020: IEEE 802.3, IEEE 802.3i, IEEE 802.3u, IEEE 802.3ab, IEEE 802.1x, IEEE 802.1q, TCP/IP, DHCP, ICMP, NAT, PPPoE, SNTP, HTTP, DNS, L2TP/PPTP/IPSec

TL-ER6120: IEEE 802.3, IEEE 802.3u, IEEE 802.3ab, IEEE 802.3x, TCP/IP, DHCP, ICMP, NAT, PPPoE, SNTP, HTTP, DNS, L2TP/PPTP/IPSec

TL-ER5120: IEEE 802.3, IEEE 802.3u, IEEE 802.3ab, IEEE 802.3x, TCP/IP, DHCP, ICMP, NAT, PPPoE, SNTP, HTTP, DNS

TL-R480T+: IEEE 802.3, IEEE 802.3i, IEEE 802.3u, IEEE 802.3x, IEEE 802.1q, TCP/ IP, DHCP, ICMP, NAT, PPPoE, SNTP, HTTP, DNS

Transmission Medium TL-ER6120/ TL-ER5120/ TL-ER6020: 10Base-T: UTP/STP of Cat. 3 or above(100m) 100Base-TX: UTP/STP of Cat. 5 or above(100m) 1000Base-T: UTP/STP of Cat.5e or above(100m)

TL-R480T+: 10Base-T: UTP/STP of Cat. 3 or above(100m) 100Base-TX: UTP/STP of Cat. 5 or above(100m)

LEDs TL-ER6120/ TL-ER5120/ TL-ER6020: PWR, SYS, WAN, Speed

TL-R480T+: PWR, SYS, Link/Act

Power 100-240V~ 50/60Hz 0.3A

Operating Temperature 0 to 40 (32 to 104)

Storage Temperature -40 to 70 (-40 to 158)

Operating Humidity 10% to 90%RH Non-condensing

Storage Humidity 5% to 90%RH Non-condensing

FCC STATEMENT This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1) This device may not cause harmful interference.

2) This device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate the equipment.

CE Mark Warning

This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

, .

Safety Information Keep the device away from water, fire, humidity or hot environments.

Do not attempt to disassemble, repair, or modify the device.

Do not use damaged charger or USB cable to charge the device.

Do not use any other chargers than those recommended

Please read and follow the above safety information when operating the device. We cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.

A VCCI-A

Industry Canada Statement CAN ICES-3 (A)/NMB-3(A)

BSMI Notice

1)

2)

3)

4)

5)

6)

Pb

Cd

Hg

CrVI

PBB

PBDE

PCB

-

1. "0.1 wt %" "0.01 wt %"

2.""

3."-"

Explanation of the symbols on the product label

Symbol Explanation

AC voltage

Indoor use only.

RECYCLING

This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to minimize its impact on the environment.

User has the choice to give his product to a competent recycling organization or to the retailer when he buys a new electrical or electronic equipment.<