TomTom Connect LIVE User's Manual
![TomTom Connect LIVE Navigation System manual cover](/images/CtiNMxztMJUvwJISSsJKjsSV/thumbs/thumb175x175.webp)
To update your TomTom maps, connect your device to a computer with the MyDrive Connect software installed. Launch the software, log in to your account, and follow the on-screen instructions to download and install the latest maps.
Ensure that your device has a strong and stable internet connection. Check if the LIVE Services subscription is active by visiting MyDrive Connect. If issues persist, restart your device and update its software.
To reset your device, go to the Settings menu, select 'System', and then 'Reset'. Confirm the reset by following the on-screen prompts. This will erase all personal data and restore default settings.
Ensure your device has a clear view of the sky for optimal GPS signal. If the problem persists, restart the device and check for any available software updates that may resolve GPS-related issues.
Enable Bluetooth on both your smartphone and TomTom device. On the TomTom, go to Settings > Bluetooth and select your phone from the list of available devices. Follow the pairing instructions on both devices.
Use MyDrive Connect to back up your favorites from the old device. Connect the new device and use the same software to restore the favorites onto it. Ensure both devices are using the same account.
To extend battery life, reduce screen brightness, disable Bluetooth and Wi-Fi when not needed, and ensure the device is not exposed to extreme temperatures. Regularly charging and discharging the battery can also help maintain its health.
Perform a soft reset by holding the power button until the device restarts. If the problem continues, try a factory reset or update the device's software via MyDrive Connect.
Yes, but ensure that you have the appropriate maps for the region you are visiting. You may need to purchase and download maps for the new region via MyDrive Connect before your trip.
Use the MapShare feature on your device to report errors directly. Alternatively, report issues through the TomTom website by logging into your account and navigating to the MapShare Reporter section.