Samsung KS9500 Series UN78KS9500FXZA Quick Start Guide

To connect your TV to Wi-Fi, press the Home button on the remote, go to Settings > Network > Network Settings, and select Wireless. Choose your Wi-Fi network from the list and enter the password if prompted.
If your TV doesn't turn on, check the power cable connection and ensure the outlet is working. Try using the remote or the power button on the TV. If it still doesn't turn on, unplug the TV for 30 seconds and then plug it back in.
To perform a factory reset, press the Home button on the remote, go to Settings > Support > Self Diagnosis, and select Reset. Enter your PIN if prompted (default is 0000) and confirm the reset.
Ensure that your source device supports 4K and is connected via an HDMI port. Go to Settings > Picture > Picture Size Settings and set the resolution to 3840 x 2160. Also, verify that the content you are viewing is available in 4K.
To update the software, press the Home button on your remote, navigate to Settings > Support > Software Update, and select Update Now. Your TV will download and install the latest updates if available.
First, check if the TV is muted or if the volume is too low. Ensure external devices are properly connected. Go to Settings > Sound > Sound Output to select the correct audio output. Restart the TV if the issue persists.
To connect external devices, use HDMI, USB, or component inputs. Plug the device into the appropriate port on the TV, and it should automatically detect and switch to the input. Use the Source button on the remote to select the input manually if needed.
Check the connection and cables for any issues. Go to Settings > Picture and adjust the picture mode and settings. Ensure your content is of high resolution and sourced from a reliable device or streaming service.
To enable HDR, ensure your content and device support HDR. Go to Settings > Picture > Expert Settings and turn on HDMI UHD Color for the HDMI port used. Adjust picture settings for HDR content if necessary.
Regularly dust the TV screen and vents using a microfiber cloth. Avoid harsh chemicals for cleaning. Ensure proper ventilation and avoid blocking vents. Update software regularly and unplug the TV during storms to protect from power surges.