Samsung Galaxy S20 Plus 5G Cricket SM-G986UZKAAIO Guide

Samsung Galaxy S20 Plus 5G Cricket SM-G986UZKAAIO Phone manual cover
Pages 2
Year 2020
Language(s)
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Samsung Galaxy S20 Plus 5G Cricket SM-G986UZKAAIO Phone Specification

The Samsung Galaxy S20 Plus 5G Cricket SM-G986UZKAAIO is a flagship smartphone that blends advanced technology with a sleek design. It features a 6.7-inch Dynamic AMOLED 2X display with a resolution of 3200 x 1440 pixels, offering vibrant colors and a smooth visual experience with a 120Hz refresh rate. The device is powered by a Qualcomm Snapdragon 865 processor, ensuring robust performance and efficiency. It comes with 12GB of RAM and 128GB of internal storage, expandable via microSD up to 1TB, providing ample space for apps, photos, and media.

The S20 Plus 5G boasts a sophisticated camera system, including a 12MP ultra-wide, 12MP wide-angle, 64MP telephoto, and a DepthVision sensor, which together enable high-quality photography with features like 3x hybrid optical zoom and up to 30x Space Zoom. The front camera is a 10MP sensor that supports 4K video recording at 60fps. Its 5G connectivity offers lightning-fast download speeds, making it future-ready for advanced mobile networks.

The smartphone is equipped with a 4500mAh battery, supporting both wired and wireless fast charging, as well as reverse wireless charging for added convenience. It runs on Android 10 with Samsung's One UI 2.1, offering a user-friendly interface and seamless integration with Samsung services. Additional features include IP68 water and dust resistance, an in-display fingerprint sensor, and stereo speakers tuned by AKG for superior audio quality. The Samsung Galaxy S20 Plus 5G Cricket variant is designed for compatibility with Cricket Wireless, providing users with a premium smartphone experience combined with the benefits of 5G technology.

Samsung Galaxy S20 Plus 5G Cricket SM-G986UZKAAIO Phone F.A.Q.

How can I take a screenshot on the Samsung Galaxy S20 Plus 5G?

To take a screenshot on your Samsung Galaxy S20 Plus 5G, press and hold the Volume Down and Power buttons simultaneously for a few seconds until you see the screen flash. The screenshot will be saved in the Gallery app under the Screenshots folder.

What should I do if my Galaxy S20 Plus 5G is not charging properly?

If your device is not charging properly, try using a different charging cable and adapter. Ensure the charging port is clean and free of debris. Restart your phone and try charging again. If the issue persists, consider contacting Samsung support for further assistance.

How do I enable 5G on the Samsung Galaxy S20 Plus 5G?

To enable 5G on your Galaxy S20 Plus 5G, go to Settings > Connections > Mobile Networks > Network Mode. Select the option that includes 5G, such as "5G/LTE/3G/2G (auto connect)". Ensure that your carrier supports 5G in your area.

How can I improve battery life on my Samsung Galaxy S20 Plus 5G?

To improve battery life, reduce screen brightness, disable unused apps running in the background, turn off features like Bluetooth and Wi-Fi when not in use, and enable Battery Saver mode from Settings > Battery. You can also check battery usage to identify and limit power-hungry apps.

How do I perform a factory reset on the Samsung Galaxy S20 Plus 5G?

To perform a factory reset, go to Settings > General Management > Reset > Factory Data Reset. Follow the on-screen instructions, but ensure you back up your data first, as this process will erase all data on your device.

How do I transfer data from my old phone to my Samsung Galaxy S20 Plus 5G?

Use Samsung Smart Switch to transfer data from your old phone. Install the Smart Switch app on both devices, connect them using a USB cable or Wi-Fi, and follow the on-screen instructions to transfer contacts, photos, and other data.

What should I do if my Galaxy S20 Plus 5G is overheating?

If your phone is overheating, close unused apps and reduce screen brightness. Avoid using the device while charging and ensure it's not exposed to direct sunlight. If the problem persists, restart the phone and check for software updates in Settings > Software Update.

How do I set up a secure lock screen on the Samsung Galaxy S20 Plus 5G?

To set up a secure lock screen, go to Settings > Lock Screen > Screen Lock Type. Choose a method such as Pattern, PIN, Password, or Biometric (Fingerprint or Face Recognition) and follow the prompts to secure your device.

How can I update the software on my Samsung Galaxy S20 Plus 5G?

To update the software, go to Settings > Software Update > Download and Install. Your phone will check for available updates and prompt you to download and install them. Ensure your device is connected to Wi-Fi and has sufficient battery life before proceeding.

How do I clear the cache on my Samsung Galaxy S20 Plus 5G?

To clear the cache, go to Settings > Device Care > Storage > Clean Now. Alternatively, you can clear cache for individual apps by going to Settings > Apps, selecting the app, and tapping on Storage > Clear Cache.