Samsung Galaxy Amp Prime 3 Cricket Wireless SM-J337AZKZAIO Guide
![Samsung Galaxy Amp Prime 3 Cricket Wireless SM-J337AZKZAIO Phone manual cover](/images/RlfdcMWUNDJJBjbkPsWWySgC/thumbs/thumb175x175.webp)
To perform a factory reset, go to Settings > General Management > Reset > Factory data reset. Follow the on-screen instructions to complete the reset process. Make sure to back up your data before proceeding.
First, check that your charger and cable are working by trying them on another device. If they work, inspect the charging port for debris and clean it gently if necessary. If the issue persists, consider replacing the battery or visiting a service center.
To take a screenshot, simultaneously press and hold the Power and Volume Down buttons until you see a flash on the screen. The screenshot will be saved in your Gallery.
To extend battery life, reduce screen brightness, disable background apps, turn off Bluetooth and Wi-Fi when not in use, and enable Battery Saver mode under Settings > Device care > Battery.
Clear cache data by going to Settings > Device care > Storage. Uninstall unused apps, and consider performing a soft reset by holding down the Power button and selecting Restart.
Go to Settings > Biometrics and security > Fingerprints. Follow the instructions to add your fingerprint and enable fingerprint lock.
Delete unnecessary files and apps, clear cache, and move media files to an SD card if available. You can also use the built-in Storage settings to manage your data.
To update the software, navigate to Settings > Software update > Download and install. Ensure you have a stable internet connection before proceeding.
Ensure Wi-Fi is enabled on your device and that you're within range of the network. Restart the phone and the router. If the problem persists, forget the network under Settings > Connections > Wi-Fi and reconnect.
Use the Samsung Smart Switch app. Install it on both devices, connect them via cable or Wi-Fi, and follow the on-screen instructions to transfer your data.