Samsung Galaxy A20 MetroPCS SM-A205UZKATMK Guide
![Samsung Galaxy A20 MetroPCS SM-A205UZKATMK Phone manual cover](/images/LknBUCbvbvFKieLFppmoQwgE/thumbs/thumb175x175.webp)
To perform a factory reset on your Samsung Galaxy A20, go to Settings > General management > Reset > Factory data reset. Confirm your selection to reset the device.
To take a screenshot, press and hold the Power and Volume Down buttons simultaneously until you see the screen flash.
Check for apps consuming too much battery under Settings > Device care > Battery. You can also enable Power Saving Mode to extend battery life.
Turn off the device, then press and hold the Volume Up and Power buttons. Release all buttons when the Samsung logo appears. Use Volume buttons to navigate to 'Wipe cache partition' and confirm with the Power button.
Try performing a soft reset by holding the Power and Volume Down buttons for about 10 seconds. If the issue persists, consider visiting a service center.
Go to Settings > Software update > Download and install. Follow the on-screen prompts to complete the update process.
Go to Settings > About phone > Software information, then tap 'Build number' seven times. Enter your PIN if prompted to enable Developer options.
Go to Settings > Connections > Wi-Fi, then toggle Wi-Fi on. Select the desired network and enter the password to connect.
Contact MetroPCS customer service to request a SIM unlock. They will provide instructions and a code if eligible.
Use Samsung Cloud by going to Settings > Accounts and backup > Backup and restore > Back up data. Alternatively, use Google Drive or a third-party app.