Grandstream GXV3350 GUI Customization Web Tool Guide

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Grandstream GXV3350 GUI Customization IP Phone Specification

The Grandstream GXV3350 is a versatile IP phone that combines a 16-line IP phone with an Android-based tablet, designed for modern business communication needs. It features a 5-inch capacitive touchscreen with a resolution of 1280x720 pixels, offering a clear and intuitive graphical user interface (GUI) for enhanced user interaction. The device is powered by Android 7.x, supporting a wide range of third-party applications to extend its functionality.

The GXV3350 provides dual Gigabit ports with integrated PoE/PoE+ support, ensuring seamless connectivity and power delivery. It includes Bluetooth 4.2 for wireless headset support and easy pairing with mobile devices, as well as Wi-Fi 802.11ac for flexible deployment across wireless networks. The device also supports 720p HD video calls, leveraging its 1-megapixel camera for high-quality video conferencing.

Customization is a key feature of the GXV3350, offering users the ability to tailor the GUI to meet specific business needs. This includes the ability to customize the home screen, wallpaper, ringtones, and the arrangement of icons and widgets, allowing for a personalized and efficient user experience. Administrators can use Grandstream's Device Management System (GDMS) for centralized control and configuration, streamlining deployment and maintenance across an organization.

For audio capabilities, the GXV3350 delivers superior sound quality with HD audio, full-duplex speakerphone, and support for wideband codecs such as G.722 and Opus. Security is enhanced through TLS and SRTP encryption protocols, ensuring secure communications. The device's robust design, combined with its advanced features, makes it ideal for businesses seeking a powerful, customizable communication solution that integrates seamlessly with existing infrastructure.

Grandstream GXV3350 GUI Customization IP Phone F.A.Q.

How can I customize the GUI on the Grandstream GXV3350?

To customize the GUI on the Grandstream GXV3350, access the device's web interface, navigate to 'Settings' > 'GUI Customization,' and upload your customized XML or CSS files.

What should I do if the touchscreen on my GXV3350 is unresponsive?

If the touchscreen is unresponsive, try restarting the phone. If the issue persists, check for any firmware updates or perform a factory reset.

How do I perform a factory reset on the GXV3350?

To perform a factory reset, go to 'Settings' > 'Advanced' > 'Factory Reset' on the phone's menu and confirm the operation. Ensure you back up important data before proceeding.

Can I use third-party applications on the GXV3350?

Yes, the GXV3350 runs on Android, so you can install third-party applications via the Google Play Store or by sideloading APK files.

How can I update the firmware on my GXV3350?

To update the firmware, go to the web interface, navigate to 'Maintenance' > 'Upgrade,' and follow the instructions to download and install the latest firmware version.

What are the steps to configure a SIP account on the GXV3350?

To configure a SIP account, access the web interface, go to 'Accounts' > 'Account Settings,' and enter your SIP server details, username, and password.

My GXV3350 is not receiving calls, what could be the issue?

Ensure that your network settings are correct and that the SIP account is registered. Check for any Do Not Disturb settings or call forwarding rules that may be active.

How do I adjust the screen brightness on the GXV3350?

To adjust the screen brightness, navigate to 'Settings' > 'Display' > 'Brightness' on the phone's menu and use the slider to set your preferred brightness level.

Is it possible to use Bluetooth headsets with the GXV3350?

Yes, the GXV3350 supports Bluetooth. To pair a Bluetooth headset, go to 'Settings' > 'Bluetooth,' enable Bluetooth, and select your headset from the list of available devices.

How can I view call logs on the GXV3350?

To view call logs, access the phone's menu, and navigate to 'Call History' where you can see all outgoing, incoming, and missed calls.