Grandstream GXV3350 BroadWorks XSI Directories and Call Logs Guide

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Grandstream GXV3350 BroadWorks XSI IP Phone Specification

The Grandstream GXV3350 BroadWorks XSI IP Phone is a versatile, high-performance communication device integrating a robust feature set designed to enhance user experience and productivity. This IP phone combines a 16-line hybrid IP video phone with the power of an advanced video collaboration solution, suitable for both professional and personal use. It is equipped with a 5-inch capacitive touch screen that offers a resolution of 1280x720, providing users with a clear and intuitive interface for seamless navigation and control.

The GXV3350 runs on the Android 7.0 operating system, allowing users access to millions of Android applications, including popular productivity, communication, and collaboration apps. It is powered by a powerful 1.3GHz quad-core processor, ensuring smooth performance and quick response times. The device supports 720p HD video, enhancing video conferencing and collaboration capabilities.

For connectivity, the GXV3350 features dual Gigabit network ports with integrated PoE/PoE+, providing high-speed network access and simplified installation. It includes built-in Wi-Fi (802.11 a/b/g/n) and Bluetooth, expanding connectivity options for integrated communication solutions. The IP phone is equipped with a high-quality HD audio speakerphone and supports full-duplex hands-free communication, ensuring crystal-clear audio quality.

Security is robust with TLS and SRTP encryption technology that protects calls and accounts. The device supports a wide range of voice codecs, including Opus, G.722, G.711, and more, ensuring compatibility and flexibility across different network conditions and infrastructure. The GXV3350 is fully compatible with the BroadWorks XSI interface, allowing seamless integration with BroadSoft's powerful cloud communication services, providing users with an efficient, feature-rich communication solution for various business environments.

Grandstream GXV3350 BroadWorks XSI IP Phone F.A.Q.

How do I configure the Grandstream GXV3350 to connect to a Wi-Fi network?

To connect the GXV3350 to a Wi-Fi network, navigate to 'Settings' > 'Network' > 'Wi-Fi'. Turn on Wi-Fi, select the desired network from the list, and enter the password to connect.

What should I do if the GXV3350 touchscreen becomes unresponsive?

If the touchscreen is unresponsive, try restarting the device by holding the power button until it reboots. If the issue persists, check for firmware updates or perform a factory reset.

How can I update the firmware on my GXV3350?

To update the firmware, go to 'Settings' > 'System Update' > 'Firmware Upgrade'. Follow the prompts to download and install the latest firmware version.

What is the procedure for factory resetting the GXV3350?

To factory reset the GXV3350, go to 'Settings' > 'System' > 'Backup & Reset'. Select 'Factory Data Reset' and confirm to restore the device to its original settings.

How do I set up a voicemail on the Grandstream GXV3350?

To set up voicemail, press the voicemail icon on the home screen, follow the voice prompts to set up your voicemail password, and record your greeting.

Why is my GXV3350 not connecting to the SIP server?

Ensure that your network settings are correct and that the SIP account credentials are properly configured. Check if the SIP server is reachable and that there are no network issues.

Can I use a Bluetooth headset with the GXV3350?

Yes, the GXV3350 supports Bluetooth. Go to 'Settings' > 'Bluetooth', turn it on, and pair your headset with the device.

How can I transfer a call to another extension on the GXV3350?

During a call, press the 'Transfer' button, dial the extension number you wish to transfer the call to, and press 'Send' to complete the transfer.

What steps should I take to troubleshoot audio quality issues on the GXV3350?

Check the network connection for latency or packet loss. Ensure that the device's microphone and speakers are not obstructed. Update the firmware and verify that the audio codec settings are correct.

How do I set up speed dial on the GXV3350?

To set up speed dial, go to 'Contacts', select the contact you want to assign a speed dial number, and choose 'Add to Speed Dial'. Assign a speed dial number for quick access.