Dell Alienware AW988 Installation Guide

Dell Alienware AW988 Headset manual cover
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Dell Alienware AW988 Headset Specification

The Dell Alienware AW988 Headset is a premium audio device designed for gamers seeking an immersive sound experience. It features 7.1 virtual surround sound technology, delivering precise audio cues and an expansive soundstage that enhances gameplay realism. The headset is equipped with custom-tuned 40mm neodymium drivers, which produce clear highs, rich mids, and deep bass, ensuring a well-rounded audio performance.

Constructed for comfort during extended gaming sessions, the AW988 includes breathable, sports-fabric ear cushions and an adjustable headband that fits a variety of head sizes. The wireless connectivity operates on a 2.4GHz frequency, providing a reliable connection with a range of up to 40 feet, minimizing lag and interference. It also supports wired connectivity via a 3.5mm audio jack for versatile use with multiple devices.

The headset incorporates a retractable boom microphone with noise-canceling capabilities, ensuring clear communication with teammates by reducing background noise. This microphone is accompanied by easy-to-access on-ear controls for quick adjustments to volume, mute, and audio settings during gameplay.

A standout feature of the AW988 is its customizable AlienFX lighting, which offers 16.8 million color options, allowing users to personalize their headset aesthetics to match their gaming setup. The headset is powered by a rechargeable lithium-ion battery that provides up to 14 hours of wireless gaming on a single charge, ensuring extended play without interruption.

The Alienware Command Center software enables users to fine-tune audio settings and manage the lighting effects, providing a tailored gaming experience. With its combination of superior sound quality, comfort, and customizable features, the Dell Alienware AW988 Headset is a compelling choice for gamers seeking performance and style.

Dell Alienware AW988 Headset F.A.Q.

How do I connect my Dell Alienware AW988 headset to my PC?

To connect your Dell Alienware AW988 headset to your PC, plug the USB wireless dongle into an available USB port. Turn on the headset by pressing the power button, and it should automatically pair with the dongle.

What should I do if my AW988 headset is not charging?

Ensure that the USB charging cable is properly connected to both the headset and a power source. Try a different USB cable or charging port if the problem persists.

How can I update the firmware on my Alienware AW988 headset?

Download and install the Alienware Command Center software from Dell’s official website. Connect your headset to the PC, open the software, and follow the prompts to update the firmware.

Why is my AW988 headset microphone not working?

Check the microphone mute button on the headset to ensure it is not activated. Verify the microphone settings in your computer’s sound settings and make sure the AW988 is selected as the input device.

How do I reset my Alienware AW988 headset?

To reset the headset, turn it off, then hold the power button for about 10 seconds until you hear a beep. This indicates that the headset has been reset.

What is the best way to clean and maintain my AW988 headset?

Use a soft, dry cloth to wipe the exterior surfaces of the headset. Avoid using any liquids or cleaning agents. Ensure the ear cups are free from dust and debris by gently wiping them as needed.

Can I use my AW988 headset with a gaming console?

Yes, the AW988 headset can be used with gaming consoles that support USB audio devices. Plug the wireless dongle into the console's USB port to use the headset.

How do I adjust the audio settings on my Alienware AW988 headset?

You can adjust the audio settings using the Alienware Command Center software. This allows you to change equalizer settings, surround sound, and more to customize your listening experience.

What should I do if there's no sound coming from my AW988 headset?

Ensure the headset is powered on and properly connected. Check the volume levels on both the headset and the connected device. Verify that the AW988 is set as the default playback device in your system's sound settings.

How can I extend the battery life of my Alienware AW988 headset?

To extend battery life, turn off the headset when not in use, lower the volume, and disable any unnecessary features like RGB lighting. Regularly charging the headset can also help maintain battery health.