BenQ RP654K User Manual
![BenQ RP654K manual cover](/images/FmZGuJFlinHGPbpKgglDkJUq/thumbs/thumb175x175.webp)
To adjust the screen resolution, go to the display settings on your connected device. Right-click on the desktop, select 'Display settings', and choose the desired resolution from the options provided. Ensure the resolution matches the monitor's native resolution for optimal display quality.
First, check if the touch USB cable is properly connected to both the monitor and the computer. Then, ensure that the correct drivers are installed. If the problem persists, try restarting both devices and updating the firmware on the monitor.
To perform a factory reset, access the monitor's on-screen display (OSD) menu by pressing the 'Menu' button on the side of the monitor. Navigate to 'System' and select 'Reset'. Confirm the reset when prompted.
Check if the volume is muted or set to a low level on both the monitor and the connected device. Ensure the audio cable is properly connected. If using HDMI, confirm that the audio output is set to HDMI on your device.
Turn off the monitor and disconnect it from the power source. Use a soft, lint-free cloth slightly dampened with water or a screen cleaning solution. Gently wipe the screen in a circular motion, avoiding excessive pressure.
Regularly clean the screen and casing to prevent dust build-up. Ensure adequate ventilation around the monitor to prevent overheating. Periodically check and update the firmware to benefit from improvements and bug fixes.
Access the OSD menu, go to 'Network Settings', and select 'Wi-Fi'. Choose your network from the list and enter the password if required. Ensure that the monitor's firmware is up to date to support wireless connectivity.
Check if the power cable is securely connected to both the monitor and the power outlet. Try a different power outlet or cable if available. If the monitor still doesn't turn on, contact BenQ support for further assistance.
Download the latest firmware from the BenQ support website. Transfer the firmware file to a USB drive. Insert the USB drive into the monitor and access the OSD menu. Navigate to 'System' and select 'Firmware Update'. Follow the on-screen instructions to complete the update.
Yes, you can use the monitor in portrait mode. Ensure that the monitor stand supports rotation. Adjust the display settings on your connected device to rotate the screen orientation to portrait.