Contents

Copyright
Introduction
- System requirements
Initial Setup
- Configuring Settings (For Projectors Only)
Using DMS Cloud
- Logging in to DMS Cloud
- The DMS Cloud Main Page
- Switching Companies
- Adding Devices
  - Uploading Device Information
  - Adding Devices in DMS Cloud
  - Adding Devices via the BenQ DMS Tool App
- Managing Your Devices
  - Creating Groups
  - Renaming a Device
  - Deleting a Device
- Device Tree Icons
  - Status Icons
- Monitoring Your Devices
  - The Device Panel
  - The Information Tab
- Controlling Your Devices
  - The Control Tab (Single BenQ Display)
  - The Control Tab (Single BenQ Projector)
  - The Control Tab (Single Non-BenQ Projector)
  - The Control Tab (Multiple Devices)
  - Quick Settings
  - Direct Command Input (for Displays Only)
- Scheduling Your Device to Automatically Power On/Off
  - Editing a Scheduled Power On/Off
  - Resetting (Deleting) a Scheduled Power On/Off
- The App List Tab
  - Viewing Installed Apps
  - Installing an App
  - Uninstalling an App
  - Updating an App
  - Updating the Android Operating System on your Device
- Changing Your DMS Cloud Password
- Other Functions
  - Viewing DMS Cloud Activity Logs
  - Viewing Usage Data for Devices
- Software Management
  - Adding or Updating an App to the DMS Cloud Database
  - Deleting Apps from the DMS Cloud Database
  - Installing Apps onto a Device from the App List
  - Editing App Descriptions
  - Accessing Older Versions of an App
About DMS Cloud
Troubleshooting
- Network Whitelist

BenQ DMS Cloud User Manual

Pages 54

Year 2022

Language(s)

of 54

BenQ DMS Cloud Specification

The BenQ DMS Cloud Software is an advanced device management solution designed to streamline operations and enhance productivity for businesses and educational institutions. It integrates robust cloud-based capabilities, allowing users to manage multiple BenQ digital displays remotely from a centralized interface. The software facilitates seamless device monitoring, diagnostics, and configuration, providing real-time data and analytics to optimize performance and resolve issues proactively.

Key features of the BenQ DMS Cloud Software include remote scheduling, which enables users to plan and deploy content across displays efficiently, and firmware updates delivered over the air, ensuring devices are always operating with the latest enhancements and security patches. The software supports comprehensive asset management, offering detailed inventories and status reports for connected devices, which aids in maintaining operational transparency and control.

The DMS Cloud Software is designed with user-friendly accessibility in mind, featuring an intuitive dashboard that simplifies navigation and operation for administrators. It supports multi-user collaboration with customizable access levels, ensuring that team members can contribute effectively while maintaining security protocols. Additionally, the software is compatible with various operating systems and integrates seamlessly with existing network infrastructures, minimizing deployment complexity and reducing setup time.

Security is a paramount consideration, with the software incorporating advanced encryption standards and authentication protocols to safeguard data integrity and prevent unauthorized access. The BenQ DMS Cloud Software is scalable, catering to organizations of varying sizes and requirements, making it a versatile solution for digital signage, corporate communication, and educational technology landscapes. By leveraging the power of cloud technology, the software empowers users to enhance their digital display ecosystems with efficiency and reliability.

BenQ DMS Cloud F.A.Q.

How do I set up BenQ DMS Cloud Software for the first time?

To set up BenQ DMS Cloud Software, first create an account on the BenQ website, download and install the software, then follow the on-screen instructions to connect your devices and configure the settings for your network.

What are the system requirements for running BenQ DMS Cloud Software?

BenQ DMS Cloud Software requires a Windows or Mac operating system with at least 4GB of RAM, 1GB of available storage, and a stable internet connection.

How can I troubleshoot connectivity issues with BenQ DMS Cloud Software?

Check your network connection, ensure that the firewall settings allow BenQ DMS Cloud Software, and verify that your device is logged into the correct account. Restart the software and the device if necessary.

How do I update BenQ DMS Cloud Software to the latest version?

Open the software and go to the 'Settings' menu. Click on 'Check for Updates' and follow the prompts to download and install any available updates.

Can I manage multiple displays using BenQ DMS Cloud Software?

Yes, BenQ DMS Cloud Software allows you to manage multiple displays simultaneously, providing real-time monitoring and remote control capabilities.

How do I reset my password for BenQ DMS Cloud Software?

Go to the BenQ DMS Cloud login page, click on 'Forgot Password', enter your registered email address, and follow the instructions in the email to reset your password.

What should I do if BenQ DMS Cloud Software crashes frequently?

Ensure your software is up to date, check for system compatibility, and inspect any conflicting applications or firewall settings. If the issue persists, contact BenQ support for assistance.

How can I schedule automatic updates for devices using BenQ DMS Cloud Software?

Within the software, navigate to the 'Device Management' section, select the device, and configure the 'Update Schedule' to set automatic updates at your preferred time.

Can I customize the dashboard in BenQ DMS Cloud Software?

Yes, you can customize the dashboard by selecting the 'Dashboard Settings' option to adjust the layout, widgets, and information displayed according to your preferences.

How do I back up my settings in BenQ DMS Cloud Software?

To back up your settings, go to the 'Settings' menu, select 'Backup', and choose a location on your computer or cloud storage to save the backup file.